Facebook & Instagram , 4.733 Rezensionen

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 62 % der Bewertungen sind 5 Sterne
  • 15 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
6. November 2020

Set up for Facebook was super easy! I had a bunch of hurdles to jump over on the Facebook side, but once I had done that, the process of setting it up on Shopify was a breeze.

Secco Drink Infusion
Vereinigte Staaten
Etwa ein monat mit der App
18. Februar 2023

Does nothing but load. Says the shop is set up but I can’t access it. Contacted fb for help. Still nothin. Waste of time

Graphic Dream Designs
Vereinigte Staaten
12 monate mit der App
Meta hat geantwortet 4. Mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

15. Juli 2022

Despues de varios intentos seguimos sin poder conectar nuestra tienda a nuestra pagina de facebook.

TERRASANA
Kolumbien
Mehr als 2 jahre mit der App
10. September 2020

This app helps me reach more customers that will potentially buy from my store. I recommend this to everyone especially for the starters and work your way to learning how this app works!

The Slender Fit
Philippinen
Etwa ein monat mit der App
28. September 2020

Very good and very useful I really love this function it helps me a lot, promoting, growing my business.

bnashopping
Malaysia
Etwa ein monat mit der App
Bearbeitet am 24. September 2023

Hello! I've come across two critical issues regarding orders from Instagram and Facebook. First, the customer information lacks a phone number, even though I've configured it as "required" in Shopify checkout settings. Can you please ensure the phone number field is mandatory for Facebook and Instagram orders?

Secondly, when fulfilling orders from Facebook and Instagram via Shopify, it doesn't send a shipping confirmation email to the customer. This leaves them unaware of the shipment status. Can this be addressed? Thanks!

Starphase
Vereinigte Staaten
Etwa ein jahr mit der App
Meta hat geantwortet 27. Juni 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
[Meta Support].

13. November 2020

Lätt att konfigurera, bara att följa anvisningarna.
Startade kopplingen till Shopify så får återkomma med säljresultaten lite senare

RennerBroderi
Schweden
Etwa ein jahr mit der App
7. Januar 2021

top top. top love it. xxx. merci bco. its super efficase and reliable it help alots. and verry easy to install

MEUBLE MOI inc
Kanada
Etwa ein monat mit der App
20. Januar 2021

No problems so far, integrates well. Hope Shopify and Facebook will be able to implement fully Conversions API soon.

Nous Les Marmottes
Frankreich
Etwa ein monat mit der App
21. November 2022

Unable to create Facebbok and Instagram shops in the Commerce Manager and link them to my Shopify account only because my business is located in Ukraine! When other companies try their best to support people in Ukraine in their fight for freedom, Meta doesn't allow businesses from Ukraine to create Facebook or Instagram shops in their Commerce Manager and link their Shopify accounts using this app! That is such a shame!

Samolevsky
Ukraine
12 monate mit der App
Meta hat geantwortet 22. November 2022

Hi there!

Steve here from Meta! Thank you for taking time to leave a review. Meta has specific eligibility requirements for selling on its surfaces and your market is considered. You can review the full requirements here: https://www.facebook.com/business/help/2347002662267537

If you would like further assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Steve