Rezensionen (8.006)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 66 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
Bearbeitet am 27. November 2020

I'm using this app to bring customers to my Shopify store and Facebook business page. I'm new to the process so I'm learning more about the advantages of having the app. I have no likes or dislikes to add at this time.

Eye Journey Designs
Vereinigte Staaten
3 monate mit der App
Meta hat geantwortet 28. November 2020

Thank you for taking the time to share your feedback and leave a review. It's great to see you are enjoying the app so far. I want to ensure you are getting the most out of the app so I will be in touch by email shortly to hear more of your thoughts - Anna, Shopify Support

Bearbeitet am 12. Oktober 2020

Too many features so it's hard to navigate and there is no official guide as to how to go about it so it easily became tedious. I had to search online for books and tutorials to help me do and get around certain simple things.

Simple Kitchen Wares
Nigeria
3 monate mit der App
Meta hat geantwortet 13. Oktober 2020

Thank you for taking the time to share your feedback and experience. We work hard hard to ensure that resources are available online to help every merchant set up the Facebook channel. As I understand it can be difficult to locate the relevant resources, I will be in touch by email to see if I am able to provide you with additional assistance. - Anna, Shopify Support

Bearbeitet am 25. März 2022

App is great when it works. However, for some reason, the Facebook app has disconnected my site and will not let me reconnect my account. Even though I type in my password and it directs to Facebook, it still says to reconnect. I can still see my shop with products on my FB/IG pages but I cannot utilize any of the functions to create ads with the products. I need assistance, please.

Attacking the Clock Racing
Vereinigte Staaten
3 monate mit der App
Meta hat geantwortet 29. März 2022

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear that your account is not reconnecting properly - something sounds off here for sure. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you any further.

Robyn | Shopify

1. Oktober 2021

Die Grundfunktion der App und die Einrichtung des FB-Shops funktioniert gut, aber im Detail könnte mit wenigen Anpassungen ein viel besseres Nutzererlebniss erzeugt werden. 1. Übermittlung der weiteren Bilder über "additional_
image_link" Attribut in den Datenfeed 2. Datenkontrolle und Hinweis bei z.B. Texten oder Optionen, die in Facebook zu Fehlern führen können (z.B.

oder Tags in Description) Sollte es dazu Hinweise und Tipps gehen, dann würde wir uns über eine Nachricht freuen. Eine erste Support-Anfrage wurde mit Fragen Sie bei Facbeook nach beantwortet, wobei die Daten klar nicht von Shopify übermittelt wurden.

Marchionna Couture
Deutschland
3 monate mit der App
15. Februar 2021

A lot of in and outs that is confusing
you can do better than that if I´m supposed til think better of it

Svaneke Chokoladeri
Dänemark
3 monate mit der App
Meta hat geantwortet 17. Februar 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Bearbeitet am 31. Oktober 2020

The application does not require any modifications or developments, it is good, easy to use and fast

Handsome man shop
Israel
2 monate mit der App
Meta hat geantwortet 2. November 2020

Thank you for leaving a review and sharing your experience so far. We work hard on our app functionality and are always looking for ways to improve the app for our merchants. I would love to hear about any suggestions you might have that could make the app even better! I'll be sending you an email soon to see if you have any additional details you could share. - Anna, Shopify Support

21. September 2020

still testing will need some time until I can give an honest opinion based on my actual user experiance

Thescentshop.ae
Australien
2 monate mit der App
Meta hat geantwortet 22. September 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

23. September 2020

Im just a starter in doing FB ads...and new to this, i need to learn more about how it works and updates..apologies if i cannot rate this much as i need more experience how this app works.

Maybenta
Philippinen
2 monate mit der App
Meta hat geantwortet 24. September 2020

Thanks for sharing your feedback! There's no need to apologize! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

4. September 2020

it cost much time to do it. This is my comment can help other merchants decide whether to use this app.

MY CREATIVE TOY
Deutschland
2 monate mit der App
Meta hat geantwortet 5. September 2020

Thank you for your feedback! I will be sending you an email shortly to learn more about your experience setting up this app and how it could improve. - Emily, Shopify Support

Bearbeitet am 8. Februar 2021

I was setting up the Facebook Shop for our Shopify Store. It seems to be working well until it was dissaproved. I need to see what changes are required to get it approved.

Comprah
Südafrika
2 monate mit der App
Meta hat geantwortet 9. Februar 2021

Thanks for sharing your feedback! When it comes to account integrity reviews, Facebook handles this directly, and our app simply reflects the decision they send over. If you'd like more context on your review, you'll need to appeal directly to the Facebook Business Team. I’ve sent out to an email to you discussing this further. I look forward to your reply. - Abdalla, Shopify Support