Facebook & Instagram , 4.680 Rezensionen

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 62 % der Bewertungen sind 5 Sterne
  • 15 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
16. August 2023

it went good and easy to use the both accounts to run the post and as through meta and I think this the best thing right now

AstrolJewels
Vereinigte Staaten
4 monate mit der App
Meta hat geantwortet 18. August 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

12. November 2023

works good

USA Laptop Shop
Vereinigte Staaten
4 monate mit der App
Meta hat geantwortet 20. November 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

13. November 2023

this is best network for every one

Divinglow
Vereinigte Staaten
4 monate mit der App
Meta hat geantwortet 20. November 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

26. April 2024

first time using it and works wonders.

LoveBonded
Vereinigte Staaten
9. Dezember 2023

GOOD WORKING PLATFORM

BLACK EAGLE
Vereinigte Staaten
Etwa 4 stunden mit der App
Meta hat geantwortet 15. Dezember 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

13. November 2023

Great app. ! a little conversome to setup but is worth it

VortexTeeHub
Vereinigte Staaten
4 tage mit der App
Meta hat geantwortet 20. November 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

7. Januar 2024

Bueno

My Store
Chile
Etwa 2 monate mit der App
Meta hat geantwortet 12. Januar 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

Bearbeitet am 5. Mai 2023

The app doesn't track the correct revenue, it sends duplicate purchase events to Facebook each time the user reloads the order confirmation page, and it does not send deduplicating information to Facebook.

The support is absolutely useless, I have been in contact with the special Meta support for this app, and they keep asking me to check
- the pixel setup (which by the way is managed by the app) and/or
- referring me back to Shopify to ensure the app is installed correctly (Shopify were the ones who referred me to Meta).

My Meta inquiry number is 909689016966830

Long story short - the app is broken and they don't care.

Rhino Greenhouses Direct - UK
Vereinigtes Königreich
Mehr als ein jahr mit der App
Meta hat geantwortet 11. Mai 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please continue the conversation you initiated over email with our support team.

You can contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

14. August 2023

META IS THE BEST. THERE LITERALLY ISN'T ANYTHING ELSE TO SAY. i HAVE BEEN USING FACEBOOK AND INSTAGRAM SINCE HIGH SCHOOL AND STILL GOING STRONG!

INFINITE X CHANGE STORE. (I X C)
Vereinigte Staaten
27 tage mit der App
Meta hat geantwortet 18. August 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

27. August 2023

What was supposed to be a very simple process of linking accounts and verifying information turned out to be one most annoying and painful setup processes for my store yet! The first and the biggest issue that I have with the service was the lack of customer service. I needed to upload documents that verify me as person and my LLC as a legitimate business. The directions were straightforward- simply upload the picture document and hit next; however, no matter how many ways that I went about uploading the documents- the documents were deemed invalid or didn't fit size requirement! Because of this, my business (as I type this) is being flagged and is subject to restriction! All because I cannot upload my required documents. Also I was given a 24hr notice to upload the document or else the account would be restricted; this where the lack of live customer service is beyond infuriating! This is an issue that needs to fixed right away.

ElectraTrendz
Vereinigte Staaten
2 monate mit der App
Meta hat geantwortet 5. September 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].