Rezensionen (7.982)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 66 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
Bearbeitet am 22. Oktober 2020

J'ai utilisé cette application pour m'aider à faire ma vente de mixeur. J'aime vraiment comment ça marche.

vouv
Frankreich
9 tage mit der App
Meta hat geantwortet 22. Oktober 2020

Bonjour ! Merci pour votre critique. Je vais vous envoyer un message pour en savoir plus sur votre expérience avec cette application. Gardez un œil sur vos e-mails ! - Lea

10. April 2022

Can someone please help? I have been trying to link my shop to Facebook and I'm not having any luck.

LUXEADORE.CO
Australien
6 tage mit der App
Meta hat geantwortet 12. April 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing connecting your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

19. Juli 2023

Installed, connected, and received a letter:
Effective August 10, 2023, Shops will no longer be available in your region

To focus on products which drive the highest performance and ROI, and give shoppers the most personalized experience, Shops will no longer be available in your region effective August 10, 2023. Product tagging in posts, Reels, or Stories, and creating audiences derived from people who visited your shop will also become unavailable. To find customers and drive sales to your website, we encourage you to use personalized ads, Reels and messaging.
***********
Explain to me what it means that the store in MY REGION will no longer be open? I live in Europe, do I plan for the store to work all over the world? then why do we need your application, and to charge the store if in 2 weeks - it will be discontinued?

MUZEJ LUTAKA
Serbien
5 tage mit der App
Meta hat geantwortet 28. Juli 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support team via this link regarding the updates for your region:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25. Februar 2021

First time user and i dont know how tit gonna work for me. but im excited and look forward to get som positiv benefits of this app.

www.shop-hannahmartin.com
Deutschland
3 tage mit der App
Meta hat geantwortet 26. Februar 2021

Thanks for sharing your feedback! I've sent along an email to you with some resources about how you can get started selling and driving sales on Instagram and Facebook. If you have any questions, you can respond right to that email! Looking forward to hearing from you. - Jake, Shopify Support

4. Februar 2022

Hello. How i can install Facebook channel for second time beacause i was deleted it in first time? The message is : There’s no page at this address

Cloud Tech Store
Vereinigtes Königreich
2 tage mit der App
Meta hat geantwortet 7. Februar 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.

Adil | Shopify

2. Januar 2021

my account is restrict and i have no idea why it happened. i asked for análises and have to wait for some time to get an answer back.

Mr.Lutti
Kanada
2 tage mit der App
Meta hat geantwortet 3. Januar 2021

Thanks so much for taking the time to leave a review. I can certainly see why it would be important to get your account unblocked. When it comes to account eligibility Facebook has complete control over this aspect so it's great to hear you've gotten in touch with them. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support

20. Mai 2022

Ich habe die App vor 2 Tagen installiert und will sie auf gar keinen Fall schlecht reden, nur funktioniert das wichtigste leider nicht, ich kann keine Werbung schalten. Es erscheint jedes Mal folgende Fehlermeldung: Es gibt 1 Fehler mit dieser Aktivität: Aufgrund eines Problems auf Seiten von Facebook konnte deine Aktivität nicht veröffentlicht werden. Versuche es in einigen Minuten erneut. Vielleicht kann der Support mir helfen. Wenn das Problem behoben wird, gibts auch 5 Sterne. Wenn nicht, dann ist die App nutzlos und wird wieder gelöscht. mit freundlichen Grüßen
Peter

Teufels.shop
Deutschland
Ein tag mit der App
14. November 2020

There was an inexplicable problem where my main Insta account would not appear. Then it did. The whole set-up took hours

Stonenexus
Vereinigtes Königreich
Etwa 4 stunden mit der App
Meta hat geantwortet 16. November 2020

Thanks for sharing your feedback! I'd be more than happy to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

4. Dezember 2020

Too early to tell as yet. I've only just activated the app. Setup was very easy and I guess I'll be able to form an opinion down the track a little.

Maffra Machinery and Equipment
Australien
Etwa 3 stunden mit der App
Meta hat geantwortet 7. Dezember 2020

I appreciate your feedback! I'm glad to hear that you're giving the app a chance. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

20. September 2020

I used this app to connect with Shopify. This has helped us to leverage on social media as an application to promote our brand.

erda.co.nz
Neuseeland
Etwa eine stunde mit der App
Meta hat geantwortet 21. September 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support