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Very smooth, I'm pretty impressed at how well it connected all of the disparate pieces and parts I've been putting together over the past few years.
I'm getting more familiar with how to set up my Facebook store now so it's getting easier to use and set things up. It was stressful at first, but the more I worked on it, the better. Now I'm working on setting up categories for both Facebook and Instagram.
Love that app allows visibility via FB to my store. Conversation statistics are everything abd I enjoy the helpful tips that help me grow
I used this app to help me unable Facebook shopping. It was easy to use and easy to follow even for a novice like me.
So far so good. I always get a bit nervous linking this to that, but I do trust Shopify and the more all my channels are integrated the better.
the app Spams my followers with product updates...and there is no way to turn it off! Im losing followers as its getting annoying...
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the issue you're having with product updates on Facebook. This sounds like a Facebook page setting however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
I wish I could give negative stars. DO NOT add this channel to your store, especially if you are already having some success. This app ruined my account eligibility and chances for reinstatement of all 4 of my FB commerce accounts. I’ve been running shops on FB for almost 3 years now.
All this app does is waste our time and energy. It does not support proper reporting or integration with Shopify. I have errors at every turn with unknown causes. Even when I’ve satisfied all the setup checklists and my shop meets all requirements, there continues to be bugs. I thoroughly configured every aspect of my shop, connecting it to my business manager, LLC, verified my business and satisfy every single eligibility requirement, but somehow my commerce shops still dont comply with our Commerce Eligibility Requirements.
90 % of my sales came directly from organic facebook traffic. And now suddenly my shop doesn’t meet requirements. I have excellent reviews and received only one return request out of all my Facebook sales. This experience has me ready to give up on selling on Facebook altogether. Thanks for nothing.
Hi there,
Thank you for taking the time to leave your review. I'm sorry that you've been having problems with the Facebook & Instagram app. I've passed this review to our support team and they are taking a look.
If you haven't already, you can reach out to our support at https://admin.shopify.com/apps/facebook-ads/shopify_app/support with more information.
Thanks,
Steve
I installed app ok, but pixel helper doesn't see pixel installed on my website...also in event manager show no activity. What is wrong with this app ?
Hey there,
Ashley here from Shopify. Thank you for taking the time to share your feedback with us. I'm going to follow up with you with an email and troubleshoot this further with you.
Ashley l Shopify
Estou ainda conhecendo melhor o app dentro do site, mas achei muito legal juntar o site com o facebook
Well so far so good. Im not very skilled with this type of app but seems to be working great so far.