Facebook & Instagram , 4.682 Rezensionen

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 62 % der Bewertungen sind 5 Sterne
  • 15 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
Bearbeitet am 25. Oktober 2023

Can't use the app. Loading spinning circle goes on forever. Just loads and loads, never actually opens the app.

KAMINO
Vereinigte Staaten
3 monate mit der App
Meta hat geantwortet 27. Oktober 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience you're experiencing with the app and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

23. August 2023

All of my Shopify products had became grey and I was no longer able to tag any of my approved products on my IG posts

madebymashumaro
Kanada
Etwa ein jahr mit der App
Meta hat geantwortet 25. August 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

10. August 2023

terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.

Euro Speed Parts
Australien
2 monate mit der App
Meta hat geantwortet 18. August 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

1. August 2023

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of

Your One Stop Shop
Vereinigte Staaten
3 tage mit der App
Meta hat geantwortet 18. August 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

26. September 2023

hello sir , my facebook account is not currently active to shopify store . plz help me. this problem

#daily fashion hub
Indien
14 tage mit der App
Meta hat geantwortet 29. September 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

24. Dezember 2023

Ua vez que conectas tu cuenta de facebook no te da la opcion de retroceder si te equivocaste de cuenta, sigo intentanto y nada.

Dream Shopping
Chile
3 tage mit der App
Meta hat geantwortet 29. Dezember 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

7. Juni 2023

When i try istall this app i always get this error. "oops. something went wrong." It doesn't work succesfully. I just install once but i didn't install 2nd time this app. It crashed.

kelebekbuket
Türkei
4 monate mit der App
Meta hat geantwortet 14. Juni 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

30. November 2023

UNA EXCELENTE APP RECOMENDADA

Mi tienda
Ecuador
4 monate mit der App
Meta hat geantwortet 15. Dezember 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

20. Juli 2023

i have tried this 2 different times in total since i started my business ans this by far is so unnecessary steps, I followed every step just to connect facebook so all my platforms are sync but forget this facebbok connection it is one huge headache

Divine Sanctuary Healing LLC
Vereinigte Staaten
2 monate mit der App
Meta hat geantwortet 28. Juli 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

20. Oktober 2023

Facebook is one of the worst companies I worked with. NO CUSTOMER SERVICE WHATSOEVER. I am trying to stay away

Erevos
Kanada
Etwa ein monat mit der App
Meta hat geantwortet 27. Oktober 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support Team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support