Rezensionen (7.434)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 65 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
Bearbeitet am 6. Mai 2023

Consider bringing back our ability to post product for marketing . It was deleting by your developer team in Nov. Being able to be synced with Facebook to post product was simple and help business promote our product effectively. have been speaking to other businesses and It has been so damaging to not have this option. It is a shame Facebook has done away with our option to connect with our customers and audience this way. It is useless to speak with support as they act as if they know nothing about Facebook or changes. have sent feedback but pretty sure ignored. You need to really bring the gap of communication with Meta and Sellers. It is important and your team seem to lose touch with us. 4 month past Update to this review: You interface now has so many issues it is unbelievable every week you are changing something and simple breaking it just stop and go back to Oct 2022 and the enhances all those feature and all operations all changes since them have been very damaging to say the lest. Even product I do not give Facebook permission to show show on my store and your support is so poor and never helps they take my request and concerns and never generate a solution. I am luck if I get a response or follow up. You got to do better asap or Facebook will lose badly

Trinity Skys
Vereinigte Staaten
Fast 3 jahre mit der App
Meta hat geantwortet 4. Mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

18. September 2020

Clear your cache and ask the customer support if there are nay problems. Watch YouTube videos on help.shopify and on watch other informative videos that will save your time before stating your store.

Maternityair
Kanada
Etwa 2 monate mit der App
8. November 2022

Facebooks never worked correctly and now I can't even use for Shopify and Facebook because " for security reasons logging into to Facebook using an embedded browser is not allowed" but that's clearly The only way to connect my Facebook to Shopify I'm down Trying with Facebook and just using other platforms that's work

Path of shamans
Vereinigte Staaten
Mehr als ein jahr mit der App
Meta hat geantwortet 8. November 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

3. Mai 2022

Horrible support with automated response and zero brains. Received an error after initial setup was successful, then received 7 "cut and paste" answers from facebook support. Losers!

Westport Outdoors | ווסטפורט אוטדורס
Israel
Mehr als ein jahr mit der App
Meta hat geantwortet 4. Mai 2022

Hey there,

Charlotte here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I am sorry to hear that you have been experiencing some errors while onboarding to Facebook. A member of our team will be reaching out to you shortly via email in order to open up communications, and help you with next steps.

Charlotte | Shopify

18. Dezember 2020

Esta melhorando cada vez mais, sempre pensando no empreendedor, gostei dessa atualizacao passando mais confianca

Dnovo Store
Brasilien
Etwa 2 monate mit der App
Bearbeitet am 27. November 2020

i use this app to promote the products of my website.
it is really effectiv. i am only waiting for my disable account to be reactivated

Zora-service
Deutschland
Etwa 2 monate mit der App
8. März 2021

Good Flexible and easy to Access
Beginning was bit difficult But Now Feel Much Easy Thanks For Leading us

MAPLE FURNITURE STORE
Malaysia
Etwa 2 monate mit der App
29. Oktober 2022

I've spent hours installing, uninstalling, clearing cache and looking why when trying to install the facebook app it tells me all the time "An error has occurred" Close and open the browser. It is impossible to install it when I had it installed for a long time. What's going on? To what is due?

De la Visitación
Spanien
Mehr als ein jahr mit der App
Meta hat geantwortet 31. Oktober 2022

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It sounds like you are being affected by a known issue which we are working with Facebook's team currently to resolve. I am going to follow up with you via email so I can provide you with updates as we work toward a resolution.

Brett | Shopify

3. November 2020

Works great and is a must-have for Facebook ads. Easy to set up and to use. Connects to Shopify very easily.

Top Table Sports
Vereinigte Staaten
Etwa 2 monate mit der App
29. März 2021

TipTop. Thanks for the easy service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

AktiSlider
Deutschland
Etwa 2 monate mit der App