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This app is garbage. I had a functioning facebook and instagram store for over 1 year. I updated this app in the past hour and now my stores are both blocked by Facebook that they don't meet their commerce requirements. I sell a very non-controversial product, this is unbelievable!!! This app should have 0 stars and be removed from the store for removing existing functionality. I don't even know how much money I will lose now.
Thank you for taking the time to share your feedback and leave a review. When it comes to account eligibility, Facebook has complete control over this aspect. I would like to share resources on how to contact Facebook so that you can get your account status fixed as soon as possible. I will be in touch by email shortly to provide further details. - Anna, Shopify Support
easy and convinent ,,, even a bignner can go through the steps easily great fun to use it...more compatable nd accurate
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I used this app to help me set up my Facebook shop and it was simple for a non-techie like me. Easy enough.
amazing work really enjoyed and very easy step by step process highly recomended for new customers thank you
It was very easy for me to set up, because I'm technically challenged. I'm looking forward to my sales increasing with the knowledge from this tool.
i used this app to set up facebook marketing. It was seamless and easy to use. Would recommend to anyone
Use it for my boutique!!! love it! customer service is awesome!! help channels are super helpful. havent had an issue with shopify other than my shop disconnecting a time or two
Good.
the app Spams my followers with product updates...and there is no way to turn it off! Im losing followers as its getting annoying...
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the issue you're having with product updates on Facebook. This sounds like a Facebook page setting however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify