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very good
Hi there,
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
i only started using but seems straight forward enough. Step by step instructions and no errors so far
The Facebook Channel option is the best thing I've discovered in terms of marketing and product management on the web. Thanks again FB! There is no other social media app that can come close in comparison. I enjoyed the simplicity and advanced technology the most.
Cannot get our Shopify Plus account to sync with Facebook Commerce Center. Support has been essentially useless.
Hi there,
Thanks for reaching out with your feedback! My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
I love the facebook sales channel app. It allows me to show case a lot of my products on a continual basis.
The sync with Facebook is awful. Products I already remmoved from my store still on Facebook and I CAN'T remove them. I thought I was doing something wrong 'til read the comments here. And now there's a new problem: I can't tag any products on Instagram. This app could be a great option for us retailers, but it's better to manually add products to Facebook Commerce. Solve this sync issue. You don't have to answer me with generic answers, just forward our complaints to your development team.
Hi there!
Paola here with Shopify Support. Thank you for taking your time to let us know about your experience with our app! Every feedback counts and is delivered to our developers in order for us to provide a better experience to our merchants.
I completely understand how this situation can be frustrating. To give you more context, products are never truly deleted from the Commerce Manager, but their status is changed to "staging" or "hidden" instead of "active". Meaning that the products that were deleted from your Shopify store should not be visible to your customers on Facebook.
Regarding tagging your products on Instagram, we need to investigate each case individually to determine if the issue is on Shopify's end or Instagram's end. Although our app makes it easier for you to connect your Facebook accounts, Facebook and Instagram are third party platforms and we do not have access to your settings with them. We are only able to help with settings and errors happening on Shopify's side.
With that being said, I will be reaching out to you shortly for us to troubleshoot what is happening in your store and provide the next necessary steps for a resolution. I want to make sure you have all the support needed to take the most out of the Facebook Channel.
I look forward to chatting with you!
Paola | Shopify Support
Application très intéressante à utiliser pour augmenter le nombre de vos clients sur votre site web shopify
nic
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
I have just installed this app and it's installation is a very easy process -now im just hoping it translates to sales
Facebook channel app helps individuals like myself improve traffic to your Shopify store with potential costumers.