Facebook & Instagram

I use this app to help me connect with other. This is one of the best way to communicate and connect with other you do not know.

This app is using very easy. Everythings is excellent. I love you Facebook. I love Mark Zuckerberg.

I can't install the app properly small app have better customer service.... 48 hours to have a reply ?

The app helped me create my Facebook and Instagram shops. The whole process was very straightforward and easy to implement.

Before it was a great app, but now it is not. Not support anything but only sync of product catalog to facebook, even can't share product cards in messenger anymore.

I like that everything is self explanatory and that as I continue to browse around the website, it i find new and amazing things. I look forward to seeing what i can accomplish with Shopify

If I can, I must grade it zero star. Facebook & Instagram do not provide any technical support. You have to solve all problems by yourself. Please be aware of this before installing any Facebook and/or Instagram app as your sales channel.

The setup is really easy and user-friendly. The only downside is Facebook does not allow the sale of animal food products

If I can give minus stars I will.

The support and service are so bad that the only thing those CS reps care are to close the case ASAP instead of helping you to actually solve the issue. I had an issue with the business account, the CS reps kept changing and every time there was a new reps I had to explain everything all over again and it's literally without any progress or solve my business account issue or whatsoever and they just closed the case because the case was more than 48 hours! At the end I figured out myself to fix the account issue.

And now, I am stocked in the process of verify my business despite by providing all the legal documents to them they kept asking for more info, seriously?! What more company legal info you will need to verify a company? Company registration document, check! But No from FB. Company Bank Account Statement, Check! But No from FB. Company Director's resident document, Check! But No from FB!

I tried to contact FB to figure out this matter for too many times, but no answer no feedback, VERY typical FB, bad service, poor product, simply don't care individual merchants.

I'm using the Facebook channel to bring my products to Facebook, and Instagram with one click. it does help a lot to save time and money.