Rezensionen (8.325)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 66 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
Bearbeitet am 9. Februar 2021

This was a very straight forward process to follow. Easy to follow directions I would recommend everyone use this method.

CargoWinds
Vereinigte Staaten
Etwa 2 monate mit der App
21. November 2020

use esta app pra la integra del pixel ufff fantastico me gusto mucho muchisimo deverdad estoy feliz creeme gracias otra vez ,ojala que viene mas actualizaciones pronton

RABEPAM
Chile
Etwa 2 monate mit der App
Bearbeitet am 25. März 2022

App is great when it works. However, for some reason, the Facebook app has disconnected my site and will not let me reconnect my account. Even though I type in my password and it directs to Facebook, it still says to reconnect. I can still see my shop with products on my FB/IG pages but I cannot utilize any of the functions to create ads with the products. I need assistance, please.

Attacking the Clock Racing
Vereinigte Staaten
3 monate mit der App
Meta hat geantwortet 29. März 2022

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear that your account is not reconnecting properly - something sounds off here for sure. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you any further.

Robyn | Shopify

19. Dezember 2020

The app is so helpful to market products on Facebook in an easy way, however, the struggle was when removing a product from Shopify you must go search for it on your Facebook page and delete it manually.

MGSTORE
Vereinigte Staaten
Etwa 2 monate mit der App
29. November 2020

I expirienced the same problem, it created catalogs which I c ant edit automatically and those catalogs are not performing well like don't go allong with Facebook policies etc. Lose access to my page and cant do nth because don't have access to this Shopify catalog which need to be deleted. Doesnt work good

Youth Skin Solution
Vereinigte Staaten
Etwa 2 monate mit der App
Meta hat geantwortet 30. November 2020

Thanks for sharing your feedback! It sounds like you were running into a few things here. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

15. September 2022

I initially had issues with the set up, but after working with support I was able to successfully integrate this app into my Shopify site and can now funnel new customers to my site with ease

Worthy Jams
Kanada
Etwa ein monat mit der App
Meta hat geantwortet 27. Juni 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

13. November 2022

Over a month later and Instagram still won’t allow setup of my shop. What a nightmare. No feedback, no support. Meta appears to be concerned with elitist accounts only

Pre Raphaelite Records
Vereinigte Staaten
Etwa 2 monate mit der App
Meta hat geantwortet 14. November 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

1. Oktober 2021

Die Grundfunktion der App und die Einrichtung des FB-Shops funktioniert gut, aber im Detail könnte mit wenigen Anpassungen ein viel besseres Nutzererlebniss erzeugt werden. 1. Übermittlung der weiteren Bilder über "additional_
image_link" Attribut in den Datenfeed 2. Datenkontrolle und Hinweis bei z.B. Texten oder Optionen, die in Facebook zu Fehlern führen können (z.B.

oder Tags in Description) Sollte es dazu Hinweise und Tipps gehen, dann würde wir uns über eine Nachricht freuen. Eine erste Support-Anfrage wurde mit Fragen Sie bei Facbeook nach beantwortet, wobei die Daten klar nicht von Shopify übermittelt wurden.

Marchionna Couture
Deutschland
3 monate mit der App
13. April 2023

Stay away lol Meta will not support you as a seller, even if you are a long term customer, you will not receive ANY support and can be banned without a moment's notice with a very vague explanation. Happened to me and countless others. Google Meta banning / permanently restricting ad accounts.

Dosco
Vereinigte Staaten
Etwa 2 monate mit der App
Meta hat geantwortet 3. Mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

5. Februar 2021

I use this app to create facebook posts and add products to my facebook page, it is very helpful and easy to use.

WATCHESPLUS
Vereinigte Staaten
Etwa ein monat mit der App