Facebook & Instagram , 4.683 Rezensionen

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 62 % der Bewertungen sind 5 Sterne
  • 15 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
29. September 2020

Help me promote my online shop however I have never been able to synchronize my online shop with the facebook shop.

Maco MadeinColombiaCo
Vereinigte Staaten
Mehr als ein jahr mit der App
Meta hat geantwortet 30. September 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

20. Februar 2021

Have not used the app as of yet. I hope that once I use the app it is easy to use. I am trying something new to boost my online sales and networking.

KOSHAJAY ESSENTIALS LLC
Vereinigte Staaten
Mehr als ein jahr mit der App
Meta hat geantwortet 23. Februar 2021

Thanks for sharing your feedback! I'm happy to hear that you're giving our app a chance. I'd be happy to assist you with the setup and share some additional resources to help you get started. I’ve sent out to an email to you to discuss this further. I look forward to your reply. - Abdalla, Shopify Support

16. Oktober 2020

This is a very helpful app by Facebook for Shopify users. It helps you connect your Facebook account to your Shopify store and generate more awareness and sell accordingly.

True Deals 11
Indien
Mehr als ein jahr mit der App
Meta hat geantwortet 17. Oktober 2020

Thank you for leaving a review and sharing your feedback. I'd like to learn more about your experience and see if you need any further help with setup -so will be sending you an email shortly to discuss. - Veena, Shopify Support

21. Januar 2021

It was a little confusing, but it got me to where I needed to be with this sales channel. Hopefully it does not change again.

Books N Boards
Vereinigte Staaten
Mehr als ein jahr mit der App
Meta hat geantwortet 25. Januar 2021

Thanks for sharing your feedback! I'm glad to hear that you were able to finish the setup. I wanted to share some useful resources with you! I’ve sent out to an email to you and hope to hear back from you. - Abdalla, Shopify Support

Bearbeitet am 3. Februar 2021

The app works great except our Instagram Shopping account has been pending review for over 2 months now without any actionable feedback or progress. We've been approved by both Facebook and even Google following feedback to update our Privacy Policy but yet Instagram shopping is still pending. Our account details are as follows:- Instagram Business Account: jacksonjamesclothing.
I would like to hear back from the Facebook/Instagram team on how to resolve this issue instead of having my Instagram Shopping Account sat pending indefinitely.

Jackson James Clothing
Vereinigtes Königreich
Mehr als ein jahr mit der App
Meta hat geantwortet 9. Februar 2021

Thanks for taking the time to share your review. That definitely sounds like a long time to wait for your Instagram account to be approved by Facebook. I will be reaching out via email to share ways you can contact Facebook on the approval process and see if there was anything else I can assist you with. Look forward to hearing back. - Anna, Shopify Support

1. Dezember 2020

It is quite difficult to set up. It is not straight forward. Especially when you are not a IT pro. I feel it could be much more user friendly.

Al's Boutique Swimwear
Südafrika
Mehr als ein jahr mit der App
Meta hat geantwortet 2. Dezember 2020

Thanks for sharing your feedback! I'm interested in hearing your thoughts regarding the onboarding process in detail! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

15. Oktober 2020

I'm using the Facebook channel to bring my products to Facebook, and Instagram with one click. it does help a lot to save time and money.

Shopifast
Kanada
Mehr als ein jahr mit der App
Meta hat geantwortet 17. Oktober 2020

Thank you for leaving a review and sharing your feedback. I'll be following up via email to see if you have any further comments you'd like to share about your experience. - Veena, Shopify Support

3. März 2021

I like how I can build my site. I would prefer easier steps to help build my confidence using the app

Lilmaison
Vereinigtes Königreich
Mehr als ein jahr mit der App
Meta hat geantwortet 4. März 2021

Hey! Thanks for your review - we're always looking for ways to improve the app, and any feedback can go a long way in making the app easier to use for everyone. I've sent you an email with some resources to look over - if you have any questions, please let me know!
- Jake, Shopify Support

Bearbeitet am 21. Oktober 2020

i used this app to help me saleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Your Lovely Decors
Kanada
Mehr als ein jahr mit der App
Meta hat geantwortet 22. Oktober 2020

Thank you for sharing your review. I'll be reaching out via email shortly to see if you need any further assistance with setup, and to provide some resources on how to get started with ads. - Veena, Shopify Support

Bearbeitet am 30. Januar 2021

its been rough with the constant changes and logging off and on. But just have to adapt to it. I thought I had the facebook app connected with my shopify store but then I had to do it all over again. And it says that i have verified my domain on the business mgr but i cant visually verify it.

Cowabunga's Savings!
Vereinigte Staaten
Mehr als ein jahr mit der App
Meta hat geantwortet 2. Februar 2021

Thanks for sharing your feedback! I appreciate you powering through the setup and leaving us an honest review. You raised some issues that I'd be happy to address. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support