Facebook & Instagram , 4.686 reseñas

Calificación general
3,8
Recuentos por nivel de calificación
  • El 62% de las calificaciones son de 5 estrellas
  • El 15% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
8 de diciembre de 2023

I haven't seen anything that bad in my life. Companies policies problems never end up, and it is impossible to understand what is missing or what document u need to submit. The help desk is so miserable; the only thing they keep saying is ' u need to wait more' and 'company policies'. No one could figure out the section 4 problem. I am paying my workers money for nothing right now, and I don't know what the problem is and how long it will take to fix the problem.

GeneralSelectStore
Australia
5 días usando la aplicación
Meta respondió 15 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

26 de enero de 2024

This app is very beneficial for selling numerous products

My Store
Pakistán
Alrededor de 2 meses usando la aplicación
Meta respondió 2 de febrero de 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

21 de enero de 2024

I really like it

Mykbrand
Estados Unidos
Alrededor de 1 mes usando la aplicación
Meta respondió 26 de enero de 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

10 de noviembre de 2023

Facebook/Instagram is one of the worst tools available. Endless errors and issues appear out of nowhere and the support team is absolutely awful. Orders placed through Meta have countless payment errors and I end up having to chase money from customers directly after product has been delivered because Meta arbitrarily cancels them and withholds the money. You'd think one of the biggest tech companies in the world could pull off super basic operations, but no.

Sunniemade
Estados Unidos
Casi 2 años usando la aplicación
Meta respondió 20 de noviembre de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

14 de enero de 2024

Facebook algorithm blocked my domain and there’s no way for me to connect my business and no humans I can speak to

Iisaka Station
Estados Unidos
28 días usando la aplicación
Meta respondió 26 de enero de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2 de noviembre de 2023

I don’t know why meta ads/campaign creation option is removed from Shopify store->marketing. This is a very useful option and the ads created through that option give me good ROI.

I strongly recommend to add that option in Shopify marketing section

Hangower
India
Más de 3 años usando la aplicación
Meta respondió 10 de noviembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,

13 de marzo de 2024

nice

Ameen Store
India
14 días usando la aplicación
Meta respondió 15 de marzo de 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

20 de diciembre de 2023

Easy to use and a necessary tool when running an online business.

ASLV Jewelry
Estados Unidos
4 días usando la aplicación
Meta respondió 29 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

19 de abril de 2024

love

Hermes Harbor
Estados Unidos
1 día usando la aplicación
25 de diciembre de 2023

Easy to use and very go platform

Gems Stone Gallery
Estados Unidos
19 días usando la aplicación
Meta respondió 29 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support