Reseñas (4.759)

Calificación general
3,8
Recuentos por nivel de calificación
  • El 62% de las calificaciones son de 5 estrellas
  • El 15% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
22 de enero de 2021

it is really good! it helps a lot of people to sell products online. please make ads rate lower so that more people can become rich.

Pure Barley Grass Ph
Filipinas
3 meses usando la aplicación
24 de febrero de 2021

Very nice, the application is very to use. Clear and efficient. It's better to use the real application that other tracking data.

BIJOUX-DREAMS©
Francia
3 meses usando la aplicación
16 de septiembre de 2020

This is the most annoying app ever! I spend more than 10 hours just to repeat the same steps over and over! It should be so simple and it's just a Bloody nightmare! Facebook Marketing is not working! I keep on getting the same issues when trying to do the set up for my Ad account. I keep on getting this; This ad account needs to be added to the selected Business Manager to continue. And when i added my account guess what? This ad account couldn’t be added to the selected Business Manager because you’ve reached the maximum number of allowed ad accounts. Contact Facebook support to learn more..... I have contacted them and now is 5 hours waiting! This is Facebook for god sake!

BindiDesigns
España
Más de 2 años usando la aplicación
Meta respondió 17 de septiembre de 2020

Thanks for sharing your feedback! I definitely understand your frustration. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Fecha de modificación: 18 de noviembre de 2020

Nice try and get connect with something I can't do it and that I am not expect to approve it before .So that amazing for my business online

Asalanta Earth Shop
Tailandia
3 meses usando la aplicación
28 de septiembre de 2020

It really helps you to get setup the only problem I have is understanding everything. It is a lot to learn!

THE JAZZI SPOT BOUTIQUE!
Estados Unidos
Más de 2 años usando la aplicación
1 de noviembre de 2022

Error message after error message. Instructions that don't work. A new support staff member responds each time so there's zero ownership of actually helping you solve the issue. I just don't think Shopify integrations work, but they look shiny and fairly easy to use from the outside. Once you try to implement anything it takes weeks if not months to resolve.

Ruby Sampson
Estados Unidos
Más de 2 años usando la aplicación
Meta respondió 3 de noviembre de 2022

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

21 de diciembre de 2020

Very easy to follow up all the instructions. I will certainly take advantage of reaching out to my public.

CozyPatio
Estados Unidos
3 meses usando la aplicación
18 de septiembre de 2020

Keeps me in contact with loves I'm not able to see often. It saves me time with having an outlet to go to for information.

OPC INC
Estados Unidos
3 meses usando la aplicación
16 de septiembre de 2020

I will use this app to do the facebook shop but I never used before. I wish the pop up windows not shows this time, it supposed pop up after use not before.

Easy Home Gadget
Australia
3 meses usando la aplicación
20 de abril de 2023

If you have a problem - no one is answering. nothing is working. Everything is super complicated. You get automatic customer service msg and that's it. trouble shooting leads you nowhere. They can suspend your account or block it without an explanation

I did try to talk to customer service several times, really, but I got nothing.

DEN'O Silver GmbH
Austria
Más de 2 años usando la aplicación
Meta respondió 3 de mayo de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].