Reseñas (7.091)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
12 de febrero de 2021

I was unable to print the "Commerce Product Seller Agreement" without some text manipulation. Please add direct print capability.

MarthasPlace
Estados Unidos
Más de 1 año usando la aplicación
3 de diciembre de 2023

Not able to connect the account. It is showing you're eligible to connect the account. Due to this my pixel setting up has been on hold.

Swayur
India
Alrededor de 1 año usando la aplicación
Meta respondió 15 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

14 de diciembre de 2023

We recommend ofcourse

Leather Bold
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 15 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

6 de febrero de 2021

Utilicé la aplicación para lograr automatizar y pasar los productos que tengo en la tienda de shopify a mi pagina de face y así poder llegar a mas clientes

ZEKYN
Ecuador
Más de 1 año usando la aplicación
7 de marzo de 2024

Ho provato a utilizzare l'app di Facebook per il supporto alle aziende, ma purtroppo l'esperienza è stata estremamente deludente. Innanzitutto, il supporto fornito per risolvere i problemi attuali è stato inefficace e poco professionale.

Non solo i problemi persistono, ma l'app stessa continua a non installarsi correttamente sul mio dispositivo, causando ulteriori complicazioni. Gli sforzi per ottenere assistenza sono stati vani, e il servizio clienti sembra non essere in grado di gestire in modo adeguato le problematiche degli utenti.

Sono deluso dalla mancanza di risoluzione dei problemi e dalla difficoltà nell'ottenere un supporto adeguato. Mi aspettavo di più da un'app di questo tipo, soprattutto considerando il suo ruolo cruciale nel supportare le attività aziendali. Chiedo aiuto in continuazione ma senza nessun esito. Manca il personale di assistenza

Amico Mio Shop
Italia
Alrededor de 1 mes usando la aplicación
Meta respondió 8 de marzo de 2024

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

23 de agosto de 2021

At first I was worried the app wouldn't be as feature reach as I was hoping, but it seamlessly integrates with their business suite with little to no technical knowledge required. Would recommend.

Sizy
Australia
Más de 1 año usando la aplicación
8 de septiembre de 2021

I sent a support request a week ago asking about how to use and configure the App as it is clear that the data fields the app is sending do not correspond to usable data being injected by the Facebook Platform. As of today, they still have not gotten back to me. I am leaving a bad review because 1) the code is written badly and data points for catalog manager don't sync and 2) because they are refusing to respond to my support request. I will update this review if anything changes.

Paneros Clothing
Estados Unidos
Más de 1 año usando la aplicación
Meta respondió 10 de septiembre de 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to reach out to you over email and see if we can address some of the issues you were having with the app.
Jack | Shopify

1 de abril de 2021

This app great and works really good for my store. User-friendly and simple even if you are nor a Pro.

touche-lashes.it
Eslovenia
Más de 1 año usando la aplicación
Fecha de modificación: 17 de noviembre de 2020

It is good experience. If the local Market channel of face book, is accessable to place product ads.

Config Systems
Canadá
Más de 1 año usando la aplicación
10 de diciembre de 2020

Thank you for making this easy and powerful. A direct connection to facebook CAPI is a much-needed solution. I was about to pull the switch on enabling a google cloud server and GTM to accomplish this -- but if Shopify can make the CAPI a one-click setup, you've greatly simplified this. Thank you.

Mommy Makeup
Estados Unidos
Más de 1 año usando la aplicación