Reseñas (5.088)

Calificación general
3,9
Recuentos por nivel de calificación
  • El 63% de las calificaciones son de 5 estrellas
  • El 15% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
Fecha de modificación: 12 de enero de 2024

Hi

The link you shared is not a support page

—-------

The support team in Philippine is a nightmare to work with

All reply is just copy paste at one occasion they asked for something we just shared

We wasted so much time back and forth with them but got absolutely nowhere

We asked them for a quick video call to fix some issues they asked for information which we provided

they then asked for our contact number for the call which we we provide they then close the ticket!!

Several time they just closed the ticket replying to you but with no solution

A complete waste of time

Vshine Silk and Shine
Reino Unido
Casi 3 años usando la aplicación
Meta respondió 12 de enero de 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for your experience so far with us!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

17 de enero de 2024

No customer support from Meta to resolve the issue, its just ridiculous how such a big company can not have a straight forward option to connect to customer support

RINGMASTER SPORTS - Made For Champions
Reino Unido
Alrededor de 3 años usando la aplicación
Meta respondió 26 de enero de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

12 de junio de 2024

nice

buy trend now
Pakistán
22 días usando la aplicación
17 de abril de 2024

great

DwellWell
Estados Unidos
Alrededor de 2 meses usando la aplicación
30 de junio de 2024

fijn, werkt zoals behoren

Tafelhaard Centrum
Países Bajos
7 meses usando la aplicación
27 de junio de 2024

En lo personal he batallado mucho para configurarla y hasta la fecha no puedo vincular Instagram con mi cuenta. El equipo de soporte me ha apoyado pero no se ha podido solucionar

Eterbella
México
8 días usando la aplicación
6 de mayo de 2024

la aplicacion es sencilla y facil de usar lo que me gustaria es que generara reportes de las visitas y estadisticas

Car Part Mall
Estados Unidos
4 días usando la aplicación
29 de junio de 2024

Excelentes ferramentas para empreendedores, muito Obrigado a Meta e a Shopify!

Achoww
Brasil
11 minutos usando la aplicación
28 de febrero de 2024

My products are not showing up on my Facebook or Instagram

Nullitygear
Estados Unidos
Alrededor de 1 mes usando la aplicación
Meta respondió 1 de marzo de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

9 de marzo de 2024

Yes one connection my account

M Bilal
Estados Unidos
Alrededor de 2 meses usando la aplicación
Meta respondió 15 de marzo de 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support