Reseñas (8.267)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
29 de enero de 2024

They banned my ad account because I tried to change my payment method and to get unbanned I need to send them more information about me. I did but right now I didnt get a response for over 3 weeks now even though I provided all necessary information. The only answer I am getting is automated text messages saying that a support staff will contact me in 1-2 business days, which is not true.

Evolving Growth
Alemania
Alrededor de 2 meses usando la aplicación
Meta respondió 2 de febrero de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

14 de julio de 2024

mauvaise exprience. interface vraiment approximative, vieille et pas dutout intuitive, de plus meme en s'aidant d'internet on galere et rien ne va comme on veux

Trésoréa
Francia
3 días usando la aplicación
3 de abril de 2024

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

Almaari Fashion
India
Más de 1 año usando la aplicación
Fecha de modificación: 19 de septiembre de 2024

mala

ZILO
México
9 días usando la aplicación
23 de junio de 2024

I can't even Connect my shop with instagram or facebook and when I go to ask for Help it's all automeeted and you can't get anywhere

Gadgets & Decor
Estados Unidos
Alrededor de 20 horas usando la aplicación
11 de agosto de 2024

werkt niet

My Shop
Países Bajos
3 meses usando la aplicación
Fecha de modificación: 5 de febrero de 2024

Facebook is extremely complex and it requires a period of time to learn the page, making it very complicated for those who work with Facebook for the first time.
Removing business pages and its subset is extremely confusing
It took me over two months to get my account verified because my name didn't match the documents I submitted and it didn't even explain that my business name should be my own.

Click To Shine
Estados Unidos
5 meses usando la aplicación
Meta respondió 1 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

5 de marzo de 2024

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
Canadá
Más de 2 años usando la aplicación
Meta respondió 8 de marzo de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

10 de mayo de 2024

no conecta nada, no puedo incluir el pixel de mi pagina

It doesn´t work. I can´t connect with my web or even inclued the pixel

ANA INA
Colombia
Casi 4 años usando la aplicación
25 de junio de 2024

it's shit, takes ages to sync if it ever finishes.

ELKANICO
Suiza
20 días usando la aplicación