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very helpful and made the setup process very simple as just following the instructions and its helpful.
Its an awesome and helpful tool, I do wish it was a bit more easier to understand what I am doing and why I am doing it step by step, but all in all, I am super grateful for this tool!
This App is a complete nightmare to set up. It was way better, when you only had to fill in your facebook pixel id and everything was done. But now this app is required and only has errors. Every time i try to connect my facebook account with the "Connect Account" Button, it reloads the site and nothing has changed.
No Support, they just ignore me. I worked until 4am every night and now this bloody error has destroyed everything, can't use my pixel anymore because of this.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
I used the ad to help connect my facebook store and instagram and to help with business manager through facebook, it turned out to be pretty simple to follow.
This app was great to use for my store. i am glad and excited about it. i was able to create my account easily.
goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
I tried to connect my Shopify to my Facebook several times. In the end, Shopify messed up my Meta Business account and I got permanently blocked there, and I have no idea, why. Had to create a new fake FB account, ironically that works perfectly. But my original personal account is broken now, with no way to fix it, I cannot even contact the support anymore.
Hi there!
Ashley here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook channel app. I will be reaching out to your shortly through email so we can look into this.
I look forward to chatting with you!
Ashley | Support Shopify
I am trying to install the app but first I was not able to connect my facebook page to my Shopify website. I decided to delete the app and download it another time, but when i am trying to download the Facebook app again it says that the page doesn't Excist. Can someone help me Set up my Facebook app in Shopify Please?
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
Facebook reaches a lot of potential customers. I love that I connect with family around the world. The advertising can be very targeted since they know so much data on the individual.
There is no option of facebook when i create a campaign. Please suggest what should i do. Is it bug or another issue?
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It is expected behaviour that you will not see an option to run ads in the Facebook channel, as Facebook now requires all ads to be run from within the Facebook Ads account. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify