Reseñas (7.926)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
Fecha de modificación: 28 de octubre de 2022

I tried to activate it but it's loading endlessly on Chrome and on Safari I wasn't able to accept cookie. What's going on with the app? - Continuation. Support team has provided follow up instruction which helped to install the app. Issue resolved.
Anyway, it's not the best user experience, when me personally have to write a review, talk to support chat, wait for an answer.. Hope it makes sense

ADVENTURERS STUDIO
Estonia
Más de 1 año usando la aplicación
Meta respondió 27 de octubre de 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It sounds like you may be being affected by a known issue which is being resolved by Facebook's team at the moment. I am going to follow up with you via email so I can provide you with updates as this gets resolved.

Charlotte | Shopify

22 de septiembre de 2020

It is very helpful and easy to set up, very recommend to apply this app to gain more sale for your store.

BoutiqueDeEveC
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 30 de marzo de 2021

Utterly useless .. the old FB app that worked seamlessly was replaced with this one .. and wont connect .. WE HAVE BEEN WITHOUT A FB STORE FOR OVER 4 MONTHS NOW .. Shopify ticket ID is 20655893 .. DO NOT install this app it will disconnect your working app and cause NONE of your tagged FB products & links to work .. ZERO STARS .. Shopify's reposne is to contact Facebook however the MOST ironic thing is that the No1 platform on the planet for "Connecting People" are simply impossible to connect with themselves .. !!!

Rock n Romance
Reino Unido
Más de 1 año usando la aplicación
Meta respondió 17 de marzo de 2021

Thank you for taking the time to share your experience. I can definitely see why this situation has been stressful given that you still cannot connect your Facebook or Instagram for over 4 months. I know our Technical was working with the Facebook development team diligently to get the error you were you encountering resolved and has confirmed the issue lies within Facebook's platform. My best advice is to continue to follow up with them so they can continue to look into this further for you. - Anna, Shopify Support

3 de enero de 2021

Tout est ok pour moi . Merci beaucoup ! Simple et efficace !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

V-Amélia
Francia
Más de 1 año usando la aplicación
24 de septiembre de 2020

It helped get things set up which is nice. :) This wasn't available when I set up my previous store.

Free Range Gardener
Estados Unidos
Más de 1 año usando la aplicación
19 de noviembre de 2020

So far so good, been smooth connection. Cant wait to start selling and integrate all the social media platforms.

Lightsleepers
Estados Unidos
Más de 1 año usando la aplicación
28 de octubre de 2020

a good app where it alow for you to show your products directly in a smart and easy way on Facebook

Hands4Art
Territorios Palestinos
Más de 1 año usando la aplicación
20 de noviembre de 2020

I am using this app to generate sales for my new store. I see other merchants have done the same. I hope this works well.

Dream Dragon
Estados Unidos
Más de 1 año usando la aplicación
19 de marzo de 2022

I have used this APP for 1 year and now it does not allow facebook checkout on desktop or mobile. The payment methods were changed to use Facebook and Instagram checkout, however it does not. It stop working in January after we enabled Shopify Balance Account. We have delete the app from shopfy, re-onboard several time and the issue remained. We even deactivated and deleted the facebook store commerce account and its the same. Shopify and Facebook both have failed in finding a resolution and continue to point the finger at each other instead of coming together to provide a solution.

Styles by Alexis
Estados Unidos
Más de 1 año usando la aplicación
Meta respondió 22 de marzo de 2022

Hey there,

Charlotte here from Shopify. Thank you for taking the time to share your feedback with us. I'm sorry to hear that you ran into these challenges while setting up Checkout on Facebook and Instagram, on the Facebook Channel. I'm going to follow up by email to open up the lines of communication and help where I can.

Charlotte | Shopify

31 de marzo de 2021

Seamless experience. I enjoyed using the app, it helped me setup shopify with my social media apps.

Zorbim
Brasil
Más de 1 año usando la aplicación