Facebook & Instagram , 4.691 reseñas
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Blocked brand new website from advertising on Instagram and Facebook without reason saying that the website was spam. The website is in compliance with community guidelines. Reached out without any response. Holding up progress. Will not be using. A huge hassle. Better bet is to use social proof to grow social media and use a different platform to drive traffic to website.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
Was expecting it to be complex, jsut follow the shopify instructions as it is very streamlined and fairly intuitive, good-job Facebook and Shopify!
So this is probably the 4th week for me with Shopify and Facebook. It's awesome that there's the Facebook Chanel option with Shopify... it definitely makes life so much easier. So far I had a lot of hiccups but I guess everything is new to me. For example I uploaded the items to Facebook Shop manually but then I realised that the two apps synchronise automatically and I ended up with doubles. I gave three stars so far because that is the experience for me at this point. I am aware that there are many features that I haven't yet made use of so I know that my rating will get better as I go along :)
Thank you for taking the time to share your experience so far. Your feedback is very important to us so I look forward to hearing your updated experience once you have had more time to use the app. I'd also like to ensure you are getting the most out of our app features so I will be reaching out via email. Looking forward to hear more of your thoughts soon. - Anna, Shopify Support.
I wouldn't use FB as I was setting it up and 3 months later FB reject my shop due to a policy violation. Now I sell handmade silver jewellery so I don't know what policy I violated as the Customer service with FB is appalling ie no email or phone number to contact and you only have three try's to dispute before they lock your whole account so I would stay away from using them.
Hi There,
Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you,
Aaron
I use this app to share with the world my sense of humor and my atheism in a compassionate way. It would be great if it was easier to transfer data from one account to another.
The app helps me run my business! It's an easy way for customers to be able to directly snag the items they see on my newsfeed!
just started using, so getting familiar for now. i will have to look into it further in order to give more feedback
I like how facebook and shopify integrate together. I can use it to quickly share and promote my website.
I wanted to add my new facebook account and it doesn't allow me. It's really important for me to link this app because I need to start FB campaign.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
Easy to use and very intuitive app, no need to be an expert in online marketing or technology to set it up.