Reseñas (8.272)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
5 de mayo de 2024

Troppo complicato

Playsafer
Italia
22 días usando la aplicación
26 de diciembre de 2023

Merhaba,

işletme bilgilerimi onaylatamıyorum. Kod yollamak için gelen telefon numarası kullanılmıyor. Ancak değiştirilebilir de değil. Hem facebbok'a hem shopify'a yazdım ikiside konuyu çözemedi. O yüzden 1 puan verdim.

CarpetOnline Co
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 29 de diciembre de 2023

Merhaba!

İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz.

Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz.

Teşekkür ederim,
Meta Desteği

11 de diciembre de 2023

ZERO SUPPORT.

1628 Store
Estados Unidos
9 días usando la aplicación
Meta respondió 15 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

28 de febrero de 2024

bağlanamıyorum

RG brand
Turquía
5 meses usando la aplicación
Meta respondió 1 de marzo de 2024

Merhaba!

İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz.

Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz.

Teşekkür ederim,
Meta Desteği

14 de octubre de 2023

The app is basically useful to open ticket with Meta, because general support over messanger is very bad!
I do rate 1 because is not really an app and considering Facebook now Meta has so many years and so many billions is a shame they run a so buggy advertising software.

ArgusCollar
Estonia
Alrededor de 5 años usando la aplicación
Meta respondió 20 de octubre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25 de septiembre de 2023

All of a sudden late last week, we can no longer tag our products on Instagram (we can Facebook, but not instagram). Can figure out what changed, and having a horrible time, figuring out what happened and/or who to talk to about this issue.

Kindness and Joy Toys
Estados Unidos
Casi 5 años usando la aplicación
Meta respondió 29 de septiembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

25 de septiembre de 2023

This app is atrocious. I have orders being made through FB and IG, and they aren't syncing with shopify. I also can't fulfill the orders in FB/IG commerce page because it thinks it's connected to shopify, so the API is blocking fulfillment. The worst is, I had no clue there were orders being made until customers contacted my store. The FB/IG commerce page won't event let me refund the orders because it's waiting shopify to pull them. I disabled the meta channel, but it turned itself back on and caused this cluster. You would think for a billion dollar company, they could get their act right.

Danger Close Apparel
Estados Unidos
Casi 5 años usando la aplicación
Meta respondió 29 de septiembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

23 de noviembre de 2024

The Meta Business Suite is a nightmare and I'm having to hire a consultant to straighten it out. I can't link my facebook page for some unknown reason. I can't even log in half the time to Meta as there are 2 of us that are admins. Building campaigns, you can edit them but it won't take you back to where you left off. Overall, it's very difficult.

Scandalous Coffee
Estados Unidos
22 de noviembre de 2024

Nothing works in Facebook. They make things very difficult and their websites have so many glitches. Their internal processes aren't designed to resolve normal issues that arise from running a business. It's always horrible dealing with Meta.

Be Sunset B2B
India
15 de noviembre de 2023

get orders but payments are not captured.

Western Soul®
Estados Unidos
Casi 5 años usando la aplicación
Meta respondió 20 de noviembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support