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Commerce Account got disabled after switching to this new channel. After 3 months and following many service agents suggestions, there is still no solution or hear back from FB. We are not even allow to appeal the wrong decision. All they can say is "we are still investigating to get to the bottom of the issue. Rest assured that the whole team is doing its best to arrive with conclusive findings and resolution".
And this is almost a month, I doubt they are doing anything.
Thank you for taking the time to leave a review. That definitely sounds like a very frustrating experience as you are still waiting for Facebook to come to a decision on your commerce account. When it comes to account eligibility Facebook has complete control over this aspect so you definitely have taken the proper steps by contacting them. I'd like to get in touch with you to see if there are any other resources I can provide to get you in contact with Facebook. I will be sending you an email soon. Look forward to hearing back. - Anna, Shopify Support
although i just started, very simple and easy to setup. i need to see how this will get me a better result~
Rapide et facile grâce à ça c'est beaucoup plus simple de configurer son shop facebook et insta. Merci
fue fácil y rápido, se agradece la forma sencilla en la que Facebook permite la sincronización del canal con la tienda
It s very easy to understand.
The explanation a simple and as a novice we cannot make any mistake.
It s clear.
This app has really open my eyes to all the possibility to having an ecommerce bussiness. It if really designed to help you find your way through this journey of having your on business. This is app worth having.
I used the app to help me set up my first online store. I am a paparazzi consultant and I am so exci
a little hard to navigate.
my products took weeks and i still cant see them in shop
ads that i pay for are not targeting the people i tell it to
I told it local women age 21-54 and all the comments and i like i continue to get are from women in other countries,
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Now my brand can go further and get more benefits. I like the connectivity and ease with which I can manage both platforms, Facebook and Instagram
We used this app to help us to market our products. I really like how does it works with the Facebook. It would be better if it is more user friendly. Thanks