Reseñas (8.104)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
23 de enero de 2021

I've just installed this app. it is very good and so much usefull! easy to install just by following the mentioned steps to follow.

Fashion Brands Shop
Reino Unido
4 meses usando la aplicación
Fecha de modificación: 22 de diciembre de 2022

I had to set up again the Facebook & Instagram Sales channels after a hack to our Business Page. It is SO MUCH COMPLICATED now that you never know what might go wrong. After a month we managed to set up the Facebook Channel, but Instagram keeps returning an error message each time we try to reconnect it.
We have tried all possible solutions. The help team insists that the problem is not theirs but from the side of Shopify. Shopify in return suggest to contact Meta for a solution. Absolute mess, unfortunately!
UPDATE: Meta Support Team says that there are more than one Shopify accounts of ours and that fact that causes the problem. We never had a second Shopify account! They also said we should resolve the problem with Shopify. Shopify insists that the problem is within Meta. The problem goes on and on without hope.

Chalk Of The Town®
Grecia
Alrededor de 4 años usando la aplicación
Meta respondió 19 de diciembre de 2022

Hi There,

Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Aaron

19 de noviembre de 2020

I found the facebook integration on Shopify super simple and easy to use. The Facebook shopping connected to my site perfectly and the process was quick.

Chasing Winter
Australia
4 meses usando la aplicación
23 de diciembre de 2020

the process is fluid and as simplified as possible to do it in just a few clicks
I am satisfied with the result and I recommend

GO BEAUTY
Reino Unido
4 meses usando la aplicación
24 de octubre de 2020

i just started with the i hope everything will be fine, when i'll launch my business ,i come back for a new review,But for a star i am already satify the way my both account was link easily

BELLIMART
Estados Unidos
4 meses usando la aplicación
11 de diciembre de 2020

Pour l'instant j'aime bien l'application merci Pour l'instant j'aime bien l'application merci Pour l'instant j'aime bien l'application merci

Lorcca
Francia
4 meses usando la aplicación
25 de marzo de 2023

doesn't make sense! It keeps saying:

"Each asset is already associated with a different shop. Please disable one to proceed."

with no option to proceed. No phone support. Nothing.

PIYOGA
Estados Unidos
Alrededor de 4 años usando la aplicación
Meta respondió 3 de mayo de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2 de mayo de 2023

it shows unsupported. Tracking is my account restricted, i don't know why? i can't ask any helps for that.

LightingWay
Canadá
Alrededor de 4 años usando la aplicación
Meta respondió 3 de mayo de 2023

Hi there!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

1 de octubre de 2023

gracias

Blumfabi
Ecuador
4 meses usando la aplicación
Meta respondió 6 de octubre de 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

29 de septiembre de 2020

la sincronizacion del app se hace ahora de una manera muy facil , les recomiendo el cambio, y la integracion esta mas completa

Trader K LLC
Estados Unidos
4 meses usando la aplicación