Reseñas (7.420)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
20 de enero de 2021

Our Facebook Commerce Account for advertising got disabled after switching to this new channel on our first store, back on September. We hired Shopify "expert" but he could not get it fixed. FB would not reply to our requests for a review. The expert suggested we could've been blacklisted by FB, so we should build a new store. On Dec 5 we launched a new store. It was blocked from advertising by FB almost immediately. After almost 2 months and reaching out to Shopify support and hiring a Shopify "expert", there is no solution and Facebook does not reply to our messages. We are not allowed to appeal their decision. All they say is we are non-compliant. So disappointing. Such a waste of time and money!!

Andy's Corner Emporium
Estados Unidos
4 meses usando la aplicación
Meta respondió 22 de enero de 2021

Thanks for sharing your feedback! It sounds like you've been through a lot and that definitely sounds like a frustrating experience. I understand that having your ad account disabled by Facebook has a huge impact on a business. In that regard, I’ve sent out to an email to you to discuss this further. I hope to hear from you soon. - Abdalla, Shopify Support

24 de octubre de 2020

Super nice..love the app and useful. thank you for building this app. Super nice and good job hope everone will use

ABCD BabyShop
Filipinas
4 meses usando la aplicación
8 de abril de 2021

Vielä ei ole kertynyt suurta kokemusta tästä appista, mutta toivottavasti tämä auttaa verkkokaupan tuotteiden myynnissä.

Raum Rome Paris
Finlandia
4 meses usando la aplicación
8 de octubre de 2023

Never been more frustrated with a sales channel in my entire career. Facebook presents lazy and under payed workers doing way less than minimum. Facebook and Instagram ads managers are in complete shambles. Theres way too many problems to be worth any amount of advertising money.

BeautyBloom
Noruega
4 meses usando la aplicación
Meta respondió 13 de octubre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

6 de septiembre de 2020

Simple and easy to setup. The app seamlessly integrated with my Shopify store. I would definitely recommend to other e-commerce sellers.

Zen & Bloom
Estados Unidos
4 meses usando la aplicación
4 de marzo de 2021

I think it was a breeze, and the steps were easy and the learn more info was accurate. I would recommend this app to anyone in business seniors included like myself.

Lauryn's Y' Design
Estados Unidos
4 meses usando la aplicación
27 de diciembre de 2023

good

Luex
Estados Unidos
3 meses usando la aplicación
Meta respondió 29 de diciembre de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

29 de octubre de 2020

I used this app to help me set up my store account. User-Friendly and step- by -step guide. Thank you

RunWayLifeXYZ
Estados Unidos
4 meses usando la aplicación
12 de noviembre de 2023

Don’t understand why I can’t view my products on Instagram through this app

STITCHBEETZ FASHION STORE
Estados Unidos
4 meses usando la aplicación
Meta respondió 20 de noviembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

11 de septiembre de 2020

J'ai un compte depuis le début des début depuis des années 1998
Ma vision a évolué avec les décinies de facebook
Good

Connectique
Marruecos
4 meses usando la aplicación