Reseñas (6.893)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
2 de octubre de 2020

I used this add, all OK. I hope to quickly explore everything in my store. Thank you for such a great site.

amerdrim
Chequia
Alrededor de 1 mes usando la aplicación
25 de enero de 2023

手順通りにやっているのにも関わらずチャネルの設定が永遠に終わらない 審査申請をやった「あと最大1分かかる場合があります。ページを更新しないでください。」の文言から何時間待っても変わらない エラー内容も表示されないし本当に意味が分からない 早く改善してください 

nera dolce
Japón
Alrededor de 1 año usando la aplicación
Meta respondió 4 de mayo de 2023

やあ!
レビューを残していただきありがとうございます。ご不便をおかけして申し訳ございません。問題解決のお手伝いをさせていただきます。このリンク https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram からビジネス サポート チームにお問い合わせください。

ありがとう、
[メタサポート]。

3 de febrero de 2022

“There’s no page at this address Check the URL and try again, or use the search bar to find what you need” Can this be fixed?

Rebel Goddess Cosmetics
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 3 de febrero de 2022

Hi there,

My name is Chris from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.

Chris | Shopify Support Specialist

Fecha de modificación: 8 de diciembre de 2020

If I could -stars I would. When are you going to correct this issue? SERIOUSLY ticket after Ticket promise after promise If it doesn't work why leave it up If you're reading this, you already know it's an insult to those of us that are trying to succeed. error messages say "Something went wrong when attempting to connect your business manager. Please try again later." Chat support says it will be fixed in 24-48 hours I've been hearing this for weeks on end it's not going to be fixed.
Shopify Reply - I appreciate your response! You appreciate my response lol hardly. If you did it would have been fixed MONTHS AGO. Furious and Disappointed

Expressive DeZien
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 7 de diciembre de 2020

I appreciate your response! I can see that our technical team is assisting you with this. You're definitely in good hands, I'm confident that they will get to the bottom of this. - Abdalla, Shopify Support

28 de septiembre de 2020

The set up process is complicated, but if you follow the steps correctly, it all works well. FB shop takes up to 4 weeks to get approved.

Mike’s Bikes
Canadá
Casi 2 años usando la aplicación
Meta respondió 29 de septiembre de 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

30 de septiembre de 2020

very good app facebook for shopify very good app facebook for shopify very good app facebook for shopify

Flore Tailles Gourmandes
Francia
Alrededor de 1 mes usando la aplicación
2 de abril de 2021

I have had TONS of issues with connectng pixels, Ads and messenger ! I have been directed and redirected and asked multipple tons to add acount pages etc....Now my shop is ready to begin selling ...yet 'i m told it will be four weeks. Meanwhile , FB is quick about rejecting my shop . This whole setup is definately not user friendly for ppl like me who have zero Techy experieence ! And lastly , why try to get my money to promote my products on a Biz page that i'm unable to put to full use because my shop is still waiting review, and the requirement is i have to already be selling or posting my products first when i'm a new start-up and still setting up my Shopify store ssetup !! Totally ridiculous !

Inspire Me T'S Inc.
Canadá
Casi 2 años usando la aplicación
20 de diciembre de 2020

I can't access my Facebook page now. Because the mobile I inputted is wrong.
The correct mobile is +63 9178442622.
I tried to change it but it can't be changed. It keeps sending notification code to +63 09178442622 WRONG. If you are in the Philippine the mobile number should only be 09178442622

LeisureField
Filipinas
Alrededor de 1 año usando la aplicación
21 de septiembre de 2021

Don’t waste your time, support is horrible and the app will not connect. There’s a reason why it’s free.

Keenan Mall
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 22 de septiembre de 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with connecting the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.

Adil | Shopify

9 de diciembre de 2020

Shopify is a lot better at giving help than you are. Shopify and Facebook should combine support services. It was difficult and I still have issues.

Tea Prints by Reed Slater
Estados Unidos
Alrededor de 1 año usando la aplicación