Reseñas (6.871)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
Fecha de modificación: 19 de enero de 2021

Much easier setup than previous attempts. i would now try to see how easy to it is to connect to instagram.

POSITIVE INSPIRATIONAL
Australia
10 meses usando la aplicación
11 de noviembre de 2022

I have been restricted multiple times before, whenever I appeal, they give me no particular reason why I got restricted and now it seems my store has been restricted permanently from Facebook. No one is willing to help your store up and running again, very bad service from facebook.

EthioShopping LLC
Estados Unidos
10 meses usando la aplicación
Meta respondió 14 de noviembre de 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

19 de julio de 2022

i can't create audience sale campaign i won't let i set the daily cost it but tell me error. i have tried but doesn't work

Yniguesinc
Estados Unidos
Casi 2 años usando la aplicación
Meta respondió 28 de julio de 2022

Hi there!

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. From the error I see in your Shopify admin, the issue you're facing with creating a Facebook Marketing activity stems from settings within Meta Business Suite that need to be changed by Facebook. I've sent you an email to connect and offer further support.

Vance | Shopify Support

Fecha de modificación: 12 de febrero de 2021

will give it a try thanks for the opportunity and i hope it works. Staying connected with facebook and shopify has been a challenge

BC Wine Studio
Canadá
10 meses usando la aplicación
Fecha de modificación: 13 de marzo de 2021

The app is giving us a temporary error on Facebook when trying to setup checkout on Facebook & Instagram. Facebook support tells us that the bank is not supported. We tried Chase, Wells Fargo and BB&T for payments and all are giving the same temporary error since January. Facebook support is useless and we were told by Shopify support to contact Facebook! Here is the error on the last screen: "A temporary problem occurred when trying to complete your request. Please try again later." This is not acceptable.

Trovelle
Estados Unidos
10 meses usando la aplicación
Meta respondió 17 de marzo de 2021

Thanks for taking the time to leave your review. That definitely sounds like a frustrating experience since Facebook was not able to help you with the error message or with adding your banking details. While we have no control over their payment methods/acceptance, I'd still like to ensure we have provided you the resources you need to contact them. I will be in touch shortly via email to connect with you. - Anna, Shopify Support

24 de diciembre de 2020

This is a great app and I can analyze which kind of people check my website. And I can improve my marketing strategies with this app.

WearInsider
Sri Lanka
26 días usando la aplicación
25 de noviembre de 2022

Why has the FB option disappeared from my app but it shows it installed? Customers aren't getting emails, text and now this? This is disappointing.

NatahlyaMarie Hair
Estados Unidos
Más de 1 año usando la aplicación
Meta respondió 25 de noviembre de 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

25 de enero de 2021

The set up was easy. I have not use the app yet but I am Planning to use it to advertise directly from the apa.

Tienditacatolica
Estados Unidos
26 días usando la aplicación
27 de enero de 2021

Okay, it took a long time, but it finally works, hopefully. Facebook is a great tool to automate the campagne

krayestore
Países Bajos
10 meses usando la aplicación
27 de diciembre de 2020

I used this app and it helped a lot, really cool and nice way to control everything, dont pass by it

ifones
Francia
26 días usando la aplicación