Reseñas (8.226)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
10 de diciembre de 2020

I don't know what to say? I don't know if this app works. It is weird they ask to give a good review before using it.

EpicBites
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 12 de diciembre de 2020

Thanks for sharing your feedback! Reviews are always optional and I'd be happy to touch base with you later down the line after you've had a chance to use the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Fecha de modificación: 24 de septiembre de 2023

Hello! I've come across two critical issues regarding orders from Instagram and Facebook. First, the customer information lacks a phone number, even though I've configured it as "required" in Shopify checkout settings. Can you please ensure the phone number field is mandatory for Facebook and Instagram orders?

Secondly, when fulfilling orders from Facebook and Instagram via Shopify, it doesn't send a shipping confirmation email to the customer. This leaves them unaware of the shipment status. Can this be addressed? Thanks!

Starphase
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 27 de junio de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
[Meta Support].

Fecha de modificación: 30 de septiembre de 2020

I used this app to connect my store so i can advertise my store to many people through free and paid traffic. I found the app easy to use and i enjoyed how everything is made simple.

Bone-Tired
Reino Unido
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 23 de septiembre de 2020

very helpful with helping you promote your business. this is so easy to set up it has a basic layout that any one can use

trendy’s Shops
Estados Unidos
Alrededor de 1 mes usando la aplicación
13 de noviembre de 2020

Lätt att konfigurera, bara att följa anvisningarna.
Startade kopplingen till Shopify så får återkomma med säljresultaten lite senare

RennerBroderi
Suecia
Alrededor de 1 año usando la aplicación
27 de diciembre de 2022

Meta sucks! You can't even connect your Shopify store. Nothing but problems. There is no success with Meta & Shopify.

Worldly Seeds
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 28 de diciembre de 2022

Hi There,

Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

10 de septiembre de 2020

good app. Is user friendly and of course reaches all types of platforms. I wish the set up was a simpler process.

Hip Hop Rage
Estados Unidos
Alrededor de 1 año usando la aplicación
Meta respondió 11 de septiembre de 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

8 de octubre de 2020

I didnt understand why there were some many items to set up. WHy i had to select so many things. all that was needed need to be my primary account, my business account and a card to charge.

Genteel Gems
Estados Unidos
Alrededor de 1 año usando la aplicación
26 de enero de 2021

I used this app for my online shop and it is really helpful. The set up is so easy and I can also navigate easily

Shop to Wellness
Filipinas
Alrededor de 1 año usando la aplicación
15 de octubre de 2020

A app é muito boa para quem trabalha com ecommerce, conseguimos gerir tudo através de um só lugar! é incrivel

Madameshape
Portugal
Alrededor de 1 año usando la aplicación