Facebook & Instagram

Great and fast experience, had trouble accepting terms and conditions, did let me proceed, had to try multiple times

I used the app to help me with a advertisement ad on Facebook . It was fairly easy to do. just followed what they told me to do.

It was good. It was better than the last time that I tried to set it up. I just hope it works this time.

Easy to install and use. Missing FB account and Pixel can be easily created with just a few clicks within the interface. Finally an easy FB account set up!

Don’t waste your time, support is horrible and the app will not connect. There’s a reason why it’s free.

It was pretty easy to navigate through once I figured out what to do. Very easy to use after figuring everything out.

This app is a catastrophe. We installed this in order to use the Conversion API. This became necessary after worsening Pixel performance due to the ios14 update. However, the deduplication is not set up properly and we kept running into error messages and poor ad performance. Neither Facebook nor Shopify support is willing to help. Both point you towards the other.

UPDATE: I was able to get Instagram Shopping to work by resolving small issues that I didn't know were related. For example, removing Gift Cards from the Facebook Sales Channel. Now that it is working it seems like a good app. Couldn't get Instagram Shopping to work. For some reason we weren't approved for Shopping. Facebook tells me to talk to Shopify, Shopify tells me to talk to Facebook. I've been getting the runaround for weeks now and it is super frustrating. Two stars because the Facebook shop worked fine.

Worst app ever! Neither shopify not facebook give support - I got suspended from facebook commerce because of this non functional app and now facebook says it´s because of shopify and shopify says please ask facebook. We are trying to sell on facebook again since more than one year and nobody is willing to help. Really this app is just one big disaster!

Doesn't work because I didn't have an existing personal Facebook account. Google works fine because they just let us create an account for our business, but Facebook doesn't appear to have this option. They've blocked the account because my personal account doesn't have any information on it. I didn't know this would happen. Now I have tried adding personal details but it's too late as the account is permanently restricted. It should be more clear that you will be banned if you haven't shared personal information about yourself, even though you're just an employee of the company that wants to advertise.