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I navigated the process, it seems overly complex between on parties. The help menus from shopify did NOT match the steps on FB and vice verse.
I used this app to connect with Shopify. This has helped us to leverage on social media as an application to promote our brand.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Should have taken notice of the reviews. Went through the whole set up, after setting up a whole new FB account and Business account, seemed to go round in circles for an hour and then get told “Your advertising access is restricted” for a mystery reason. I’d like those few hours of my life back please!
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you were facing after setting up the Facebook Channel. The “Your advertising access is restricted” is typically account related, I will be sending you an email to touch base. We're always grateful for feedback and we will use this to constantly improve our app. Please look out for my upcoming email.
Jason | Shopify
very nice but i not gonna write 100 words very nice but i not gonna write 100 words very nice but i not gonna write 100 words
It was a little bit cumbersome at first, but I was able to figure it out and now I'm excited to get started. I think that this app is streamlined enough to be functional.
I was going to replace the legacy interface to my Facebook shop but this created a new page, I have many existing followers but it would not connect to that page, If you start from scratch it would not be a problem. I also do not like that it appears to require sharing customer contact information, there should be a separate opt-in for customers, I don't want them bombarded by facebook.
Thank you for sharing your feedback! I'd like to hear more about the issues you were experiencing while trying to connect your Facebook page. I'd also like the opportunity to discuss the required permissions the app needs in order to function. I will be in touch via email soon. - Anna, Shopify Support
Very easy to connect to Facebook from Shopify. They did a good job here with the onboarding. Worth checking out.
very easy to use and very fast to connect looking forward to using the app to increase engagement and sales
Super easy and intuitive to set up. This app walks you through the process and makes it so you don't need any real programing experience at all.
I used this app to help me with advertise my business. It really helps make it easy for people to find my online store!