Reseñas (7.420)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
13 de diciembre de 2020

Since I updated the old version literally NOTHING is working anymore, or at least I am not understanding how to everything is working. Not that I ever used Fb too much. Everything is messy, I never liked it for my business and decided to never use it. I just use Fb in order to have access to my business account on Instagram and their product tagging. Anyway, I had to update the old Fb Shop app with the new one, and since then the Shopify Product Catalog is not updating the new items I am uploading on my website. And what is even weirder is that the bulk editor in the Fb app of Shopify shows instead all the new products I am currently uploading. It's been 4 days now. I went through every forum on the internet about the topic, and sorted out nothing. Frustrating to say the least. I cannot post any of the new products on Instagram cause there's no way of tagging them. I honestly cannot believe they still don't have a customer service dedicated to business accounts at Facebook and they just let us go browsing the internet hoping to find something to sort everything out.

Nugae galleria
Italia
16 días usando la aplicación
Meta respondió 15 de diciembre de 2020

Thanks for sharing your feedback! That definitely sounds frustrating! On that note, I'd love to help as much as I can from our end. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Fecha de modificación: 13 de septiembre de 2020

I am using this app to do Shopify related marketing things. Easy and safe to use, install, and most important this app is under a recognized world brand. Hopefully, they can come out with more useful apps and extension related software.

Acatrol eMart
Singapur
16 días usando la aplicación
28 de octubre de 2020

Seems no problem to set Facbook to my account (as far as we know). Add the necessary data and link the shop to Facebook.

ROBOTICZ Europe
Países Bajos
16 días usando la aplicación
15 de septiembre de 2020

my experience with Facebook channel is perfect. I want to use this app to sell my product by connecting my online store with my Facebook account.

bestclasstravel
Estados Unidos
16 días usando la aplicación
29 de diciembre de 2020

i use this application to promote my froducts and its good. i didnt make any order yeat but it will work one day i hope so

Fardeen's
Francia
15 días usando la aplicación
7 de abril de 2021

they didn't approve me at first but I get it. Without Facebook I might as well not even try. they are awesome

Hotmessmomma
Canadá
15 días usando la aplicación
8 de octubre de 2023

It helps a lot in my daily

Beautly-face
Alemania
15 días usando la aplicación
Meta respondió 13 de octubre de 2023

Hi There,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Fecha de modificación: 29 de septiembre de 2020

I did not know this app existed, I do not recall using it on my last page, I just wanted to add my pixel. Please do not shut down my Facebook ads account. I did enjoy how simple it was to go through the process.

littleozshop.com
Australia
15 días usando la aplicación
21 de noviembre de 2020

The Facebook Channel is extremely valuable for my Business, It opens up so many doors to an new store, to reach its potential customers.

Aumbaram
Estados Unidos
15 días usando la aplicación
23 de febrero de 2023

Total Waste of my already busy day. Tried to connent 5 times installed, uninstalled reinstalled back and forth between my meta fb account and my store, thought it was my device, tried my mobile, desktop, tablet but nothing and I still wasnt able to connect my store to fb business account. So don't waste your time.

raqueals.shop
Estados Unidos
15 días usando la aplicación
Meta respondió 4 de mayo de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].