Reseñas (7.420)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
8 de marzo de 2023

What a pile of garbage.

I just wanted to get my products over onto Instagram. To do this, I needed to create a Facebook account. I'm not on Facebook. I deleted my account 2 years ago. So, I created a new account for the purpose of pulling data to Instagram.

Within minutes my account is suspended. I appeal the decision and I hear back after 24 hours that the suspension is permanent. Great. This was after I created a page for my business and created a username for it.

So after this, I try again. Create a new account, create a new business page on Facebook but can't use the same username as someone already uses it (me!!).

And, as soon as I try and get it linking to Shopify, bang. Account suspended. Now pending review again but not holding my breath.

The most overly complicated, unstable system on the planet. I wont be trying a third time.

Northern Sign Factory
Reino Unido
1 día usando la aplicación
14 de enero de 2023

Shocking fb restricted my entire business manager from running ads for no reason and the only thing I did was submit 3 ads which all got approved! Now it's permanently restricted and cant be reviewed honestly it doesn't surprise me fb stock is suffering it's not how you should manage a business switching to TikTok.

findmycat
Reino Unido
1 día usando la aplicación
Meta respondió 4 de mayo de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

24 de febrero de 2024

exelente

ElohimNatro2024
México
Alrededor de 7 horas usando la aplicación
Meta respondió 1 de marzo de 2024

Olá!

Obrigado por reservar um tempo para deixar um comentário e compartilhar sua experiência conosco. Agradecemos ouvir nossos clientes!

Obrigado,
Meta Suporte

20 de mayo de 2022

Ich habe die App vor 2 Tagen installiert und will sie auf gar keinen Fall schlecht reden, nur funktioniert das wichtigste leider nicht, ich kann keine Werbung schalten. Es erscheint jedes Mal folgende Fehlermeldung: Es gibt 1 Fehler mit dieser Aktivität: Aufgrund eines Problems auf Seiten von Facebook konnte deine Aktivität nicht veröffentlicht werden. Versuche es in einigen Minuten erneut. Vielleicht kann der Support mir helfen. Wenn das Problem behoben wird, gibts auch 5 Sterne. Wenn nicht, dann ist die App nutzlos und wird wieder gelöscht. mit freundlichen Grüßen
Peter

Teufels.shop
Alemania
1 día usando la aplicación
17 de septiembre de 2020

I use Facebook sometimes and it’s an amazing place to put ads funny vidoes and serious stuff you want to post

Mens Grooming
Estados Unidos
1 día usando la aplicación
14 de noviembre de 2020

App can not connect to my FB page. Submitted 2nd support request after receiving no response to initial support request submitted 3 days ago

Ice Princess Pillows™
Estados Unidos
1 día usando la aplicación
Meta respondió 16 de noviembre de 2020

Thanks for sharing your feedback! I definitely understand how connection issues can be frustrating, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

14 de noviembre de 2020

I used this app to promote my online store, a little complicate to use, not clear when it will start working

Art Laser Engraving
Estados Unidos
Alrededor de 24 horas usando la aplicación
6 de junio de 2023

Let me put it simply : this app sucks.

Impossible to set up, hard to find your way, tons of bugs.

I spent countless hours setting up a store I won't be able to sell from because of a f***ing app

Comfortably Home
Francia
Alrededor de 24 horas usando la aplicación
Meta respondió 14 de junio de 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

8 de abril de 2021

I first had problems when using Firefox instead of Chrome. Then it went well!
The app was easy to set up.
A bit scary about all the data we have to share with facebook though...

Bubble It Drinks
Francia
Alrededor de 24 horas usando la aplicación
7 de marzo de 2021

At the beginning was not clear what has to be done on shopify and what in facebook. But after a initial doubt .... all worked fine.

Flipping Store
Italia
Alrededor de 24 horas usando la aplicación