Reseñas (8.298)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
3 de noviembre de 2020

still learning the process . would like to see market place connected as well . but great job over all, you are helping millions of people .
thank you

Game of Silver
Canadá
4 meses usando la aplicación
Meta respondió 5 de noviembre de 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Fecha de modificación: 9 de septiembre de 2020

Slow and convoluted; make it a 1-2-3 step process, i am searching all over the left hand nav bar for buttons to push to verify and check status. Make it easy to roll over, not so byzantine

Anderson Family Farm
Estados Unidos
2 meses usando la aplicación
Meta respondió 10 de septiembre de 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

27 de agosto de 2023

What was supposed to be a very simple process of linking accounts and verifying information turned out to be one most annoying and painful setup processes for my store yet! The first and the biggest issue that I have with the service was the lack of customer service. I needed to upload documents that verify me as person and my LLC as a legitimate business. The directions were straightforward- simply upload the picture document and hit next; however, no matter how many ways that I went about uploading the documents- the documents were deemed invalid or didn't fit size requirement! Because of this, my business (as I type this) is being flagged and is subject to restriction! All because I cannot upload my required documents. Also I was given a 24hr notice to upload the document or else the account would be restricted; this where the lack of live customer service is beyond infuriating! This is an issue that needs to fixed right away.

ElectraTrendz
Estados Unidos
2 meses usando la aplicación
Meta respondió 5 de septiembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

Fecha de modificación: 7 de febrero de 2021

It was a little confusing when it came to the different accounts needed to set up the channel. The ad (Instagram) account is one of the examples.

Chest Out. Chin Up. (COCU)
Estados Unidos
2 meses usando la aplicación
22 de septiembre de 2020

This is my first experience with the FB Commerce store so I do not have an opinion at this time. May be I can submit one later.

Sheerjoys
Estados Unidos
4 meses usando la aplicación
Meta respondió 24 de septiembre de 2020

Thanks for sharing your feedback! I appreciate you taking the time to write a review! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

14 de septiembre de 2020

i started to use this app, i like! but i found some difficult to did a configurated and intalation this tool

Bebê Elegante
Brasil
2 meses usando la aplicación
Meta respondió 15 de septiembre de 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

3 de agosto de 2023

Pas de service clientèle pour répondre à DEUX simples questions :
- "pourquoi mon compte publicitaire est restreint sans raisons"?
- pourquoi je ne peux faire vérifier mon identité pour le débloquer la possibilité de faire de la publicité dans le ad manager.

BABYONCE.ONLINE
Francia
2 meses usando la aplicación
Meta respondió 18 de agosto de 2023

Salut!

Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance commerciale via ce lien afin que nous peut suivre directement avec vous et s'assurer que vous avez la meilleure expérience possible.

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Merci,
[Méta-soutien].

29 de octubre de 2020

I'm really just getting started but I hear it's a very good app. Im very excited to see what I can do with it.

Flava Authentics
Estados Unidos
2 meses usando la aplicación
21 de septiembre de 2020

I USE THIS APP TO HELP ME MAKE ADS ON MY SHOPIFY STORE, TO SELL PRODUCTS IN MY WEBSITE AND TO MAKE MARKETTING ADVERTISEMENT.

VISBELLE STORE
Estados Unidos
6 días usando la aplicación
5 de febrero de 2021

The app is well-integrated and generally setup was easy to follow; however, on the Facebook side, there's a lot of business marketing jargon that I don't understand. The entire Business Manager setup was not intuitive and, again, contains jargon that people who are not in the industry will not understand. The Business Manager experience needs an interface update, too. I'm just sitting here hoping things work out and that I didn't sign up for something I didn't know about.

Southeast Ohio Fiberworks
Estados Unidos
2 meses usando la aplicación