Reseñas (7.413)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
13 de octubre de 2020

Very quick and easy to integrate. Very easy to set up and easy to use. It has saved our team so much time. I would highly recommend it!

Kent Brushes
Reino Unido
Alrededor de 1 hora usando la aplicación
3 de abril de 2021

This app like many of the other apps on shopify simply does not work. Shopify blames FB and FB blames shopify and the end customer ends up with nothing.

Blue Craft Coffee Roasters
Estados Unidos
Alrededor de 1 hora usando la aplicación
10 de enero de 2024

Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish

The Bloody Store
Australia
Alrededor de 1 hora usando la aplicación
Meta respondió 12 de enero de 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

15 de enero de 2021

Very easy and straightforward to connect my Shopify store and my Facebook channel. Errors are easily fixed as noted in the information.

theditedline
Canadá
Alrededor de 1 hora usando la aplicación
27 de julio de 2022

i am trying to add Meta pixel and it is not showing me option to create a pixel in the facebook channel also its not reachable through preferences.

heirville
Estados Unidos
Alrededor de 1 hora usando la aplicación
Meta respondió 28 de julio de 2022

Hi there!

Ashley here with Shopify! Thank you for taking the time to let us know about your experience with the app. I completely understand how frustrating this situation is. I will be reaching out to you by email shortly so we can work together to resolve this.

I look forward to chatting with you!

Ashley | Shopify Support

21 de noviembre de 2020

first time installing it, It connected to Fb fast and easy as could be .thankfully easy. seems to have no issues so far.

ArtVictim
Estados Unidos
Alrededor de 1 hora usando la aplicación
22 de septiembre de 2023

i cant avaible to check my busniness page , can you help me to go through out.

Unleash Gadget
India
Alrededor de 1 hora usando la aplicación
Meta respondió 29 de septiembre de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

24 de enero de 2021

Super easy to setup, put it off for too long. Way easier than I thought. Have all your channels setup up beforehand, then linking them here is a breeze (Facebook Ads Manager, Instagram, Facebook Page, Facebook Pixel)

Best Chess Set Ever
Estados Unidos
Alrededor de 1 hora usando la aplicación
24 de septiembre de 2021

I need to reinstalla the app but is not posible. This es the message:
"This page can't be loaded right now
A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later" Please, help me!

PKT Evolution
México
Alrededor de 1 hora usando la aplicación
Meta respondió 24 de septiembre de 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected technical issues you are facing with the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.

Adil | Shopify

11 de diciembre de 2020

I have enjoyed the set up of our account with Facebook/Instagram. It has been very straight forward! Cheers to a better business : )

Life-Cycle-Organics
Estados Unidos
Alrededor de 1 hora usando la aplicación