Reseñas (8.335)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
4 de enero de 2021

My facebook ad has been restricted. I have do every thing to comply but still not complying. I need details how to go about.

Globotic Supply
Singapur
26 días usando la aplicación
8 de septiembre de 2020

can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal

TV and LV Print T
Estados Unidos
Alrededor de 1 mes usando la aplicación
Meta respondió 9 de septiembre de 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

19 de octubre de 2021

need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back

nftbrands
Estados Unidos
Alrededor de 1 mes usando la aplicación
14 de diciembre de 2022

O app apresenta erros, mesmo desinstalando ele e instalando novamente continua dando erro.

Estima José
Brasil
26 días usando la aplicación
Meta respondió 14 de diciembre de 2022

Olá!

Obrigado por entrar em contato e por deixar uma avaliação do aplicativo. O problema que você estava enfrentando no aplicativo do Facebook e Instagram deve ser totalmente resolvido. Pedimos desculpas pelo inconveniente que isso lhe causou. Obrigado por usar o aplicativo!

Atenciosamente,
Steve

Fecha de modificación: 12 de marzo de 2021

I used the app for my business and it is OK. Looking forward to using it for my other businesses as well

julijack's
Nigeria
25 días usando la aplicación
21 de octubre de 2022

wont let me login my intagram account keep saying try back late r why its not working how do i suppose to connect my shop and caloge

Sades Bossmade store
Estados Unidos
26 días usando la aplicación
Meta respondió 26 de octubre de 2022

Hi there,

William here from Shopify support, thank you for taking the time to leave a review on the Facebook app. I see that you're having trouble with one of your accounts, I can review the account to assist you with this but I'll need to send you a follow up email directly. Please look out for my upcoming email.

William | Marketplaces Support Specialist
Shopify

25 de julio de 2023

This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.

Desi Toys and Decor
Estados Unidos
26 días usando la aplicación
Meta respondió 28 de julio de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

4 de septiembre de 2020

I used this app for my store. It was easy to install and very user frienldy. Think it works great.

iPronoia
Estados Unidos
24 días usando la aplicación
28 de febrero de 2021

i think this appit is better for help the others to growing the business and take the business very easly and fast

TENDER WIDE
Marruecos
24 días usando la aplicación
7 de mayo de 2022

Attention, problem on the selection of the targeting country, you cannot select countries . Problem to be solved as soon as possible !

Glioza
Francia
25 días usando la aplicación
Meta respondió 10 de mayo de 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you were facing completing the setup of Facebook marketing. The issue with not being able to select a target country has since been resolved. I will also send a follow up email with you to confirm you were able to successfully complete this setup.

Jason | Shopify