Reseñas (8.349)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
15 de octubre de 2020

I used this platform to help me with selling on FB and IG. I found this to be a great process and easy to follow. Very tedious but worth it to protect the Seller.

Dawn Crescent & Co
Estados Unidos
1 día usando la aplicación
14 de octubre de 2020

J'ai commencé a utiliser facebook pour commercialisation des produit et je suis très satisfait allez y

Allstore83
Marruecos
17 días usando la aplicación
22 de septiembre de 2021

They refuse to approve me for a commerce account and don't give my any information as to why. They don't care about their customers and don't want to fix any issues. This has really negatively effected my business.

Dondi Vintage
Estados Unidos
17 días usando la aplicación
Meta respondió 24 de septiembre de 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the getting your Commerce Account approved. Please understand that Commerce Account approvals are completely handled by Facebook as Shopify has no hand in the decision made. I do want to see the Facebook Channel working for you so I'm going to follow up with you in an email to share some more information with you that can help resolve the issue.

Adil | Shopify

8 de octubre de 2020

It was fairly simple and easy to use. It walked me through the setup process with ease and was very direct with instructions.

Entertainment Fashions by Legacy
Estados Unidos
16 días usando la aplicación
26 de abril de 2022

Cannot get past the last step, continues to say that i'm already connected when i'm not. It's a real headache

SITUS Design & Goods
Estados Unidos
28 días usando la aplicación
Meta respondió 28 de abril de 2022

Hi there,

My name is William from the Marketplaces support team at Shopify, thanks for taking the time to review our app. The error you are describing requires troubleshooting on an individual level so I'll reach out to discuss those details with you directly.

William | Marketplaces Support Specialist
Shopify

27 de diciembre de 2020

I used this app to help me sale i like it because it's easy to use. It was very easy to set up and link the accounts.

Spotless Jewels
Estados Unidos
16 días usando la aplicación
28 de octubre de 2020

Seems no problem to set Facbook to my account (as far as we know). Add the necessary data and link the shop to Facebook.

ROBOTICZ Europe
Países Bajos
16 días usando la aplicación
28 de marzo de 2021

Easy set up! Can't wait to set it up on my store on facebook and Instagram to help my customers ship easier

Sweetness Accessories
Canadá
1 día usando la aplicación
17 de noviembre de 2021

Bad app, I don't think Facebook support knows about it because they are lazy and don't want to communicate with people

PEONYRILLA
Arabia Saudí
16 días usando la aplicación
Meta respondió 17 de noviembre de 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

8 de agosto de 2023

Facebook ad is the worst way to get started. They do not help you in any way. I cannot view my ad, I cannot get support to help me at all.

Greg's
Estados Unidos
16 días usando la aplicación
Meta respondió 18 de agosto de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].