Reseñas (8.371)
- El 66% de las calificaciones son de 5 estrellas
- El 14% de las calificaciones son de 4 estrellas
- El 5% de las calificaciones son de 3 estrellas
- El 2% de las calificaciones son de 2 estrellas
- El 13% de las calificaciones son de 1 estrellas
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There seems to be a problem with the app. I'm unable to install it to our store. This only happens with this app. I get a message like this... There’s no page at this address "Check the URL and try again, or use the search bar to find what you need."
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with getting the channel installed properly. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
When editing the description, it just completely deletes one random variant name, and then prevents me from being able to edit it back. Useless.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
"reinstall"
message
Hi "This page can't be loaded right now A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later."
Seems to connect really easily, no experience with it yet so more comments later. Hopefully this will integrate Shopify and Facebook.
A much improved app from the previous Facebook Channel from Shopify. HOWEVER, the method Shopify uses to create a product feed to populate the Product Catalog for Facebook/Instagram has ERRORS. Specifically, in Instagram Shopping only ONE variant will show up, seemingly at random and at times the most expensive variant, which can be a major deterrent when selling. I have large size variants showing up which obviously are priced higher than their smaller variants and with these current ISSUES a potential buyer would not even know that there are smaller, cheaper variants available. Also, the variant label itself (in my example, size) and unit amount (for example, 25g) is not mentioned anywhere under the product tabs in Instagram Shopping. Will edit this review once the above ISSUES are addressed.
Thanks for sharing your feedback! I'd love to take the time to go through those points with you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Great tool for creating advertisement at Facebook. Very easy to setup thanks for being part of Shopify
J'ai utilisé cette application pour m'aider à faire ma vente de mixeur. J'aime vraiment comment ça marche.
Bonjour ! Merci pour votre critique. Je vais vous envoyer un message pour en savoir plus sur votre expérience avec cette application. Gardez un œil sur vos e-mails ! - Lea
Merci à Facebook d enous faire bénéficier de sa puissante base de données afin de pouvoir mieux cibler de potentiels clients
usless plugin. not attaching on shopify store
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
very hard to use no support
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].