Reseñas (8.370)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 66% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
Fecha de modificación: 28 de enero de 2022

Knowing this app was put out by Shopify I was very glad. The app itself is very easy to use and guides you through the process. But even though the app is through Shopify facebook has the finale word. My account was rejected for no reason whats so ever...Shopify support was very helpful with tips that might help, still rejected. The problem is not the app the problem is facebook which is trash. Facebooks support was not helpful at all and will not tell you why your account was rejected cause they are clueless.

PCjewelry
Estados Unidos
3 días usando la aplicación
Meta respondió 28 de enero de 2022

Hi there,

Nataly here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to approving or rejecting a store for Facebook Shopping, it is completely handled by Facebook. However, I'm going to follow up with you in an email to see where we can help.

Nataly | Shopify

Fecha de modificación: 14 de septiembre de 2020

It was cool took some self figuring out to get it all linked and recognizable by Shopify but when I figured it all out. it was smooth sailing from there.

Quoted Art
Estados Unidos
3 días usando la aplicación
18 de febrero de 2021

really great app to use.So far I'm satisfied and couldn't be any happier. thank you facebook for all the help.

NourishedSkin
Estados Unidos
Alrededor de 5 horas usando la aplicación
18 de septiembre de 2022

I can install the faceook app, but it wasn't connecting to Facebook. When I open this app, it shows blank. Hope support gets in touch with me.

Newbealer Steam
Estados Unidos
3 días usando la aplicación
Meta respondió 19 de septiembre de 2022

Hi there,

Charlotte here from Shopify support, thank you for letting us know that you are having an issue with connecting the Facebook channel. I am going to send you an email in order to help you get connected, and provide you with the support you need. Talk soon!

Charlotte | Shopify

4 de agosto de 2023

The most difficult and worst experience with this app. Meta is stupid business. I hope this company will loose its monopoly in the world. It has become a full monopoly

Anbreen’s
Emiratos Árabes Unidos
3 días usando la aplicación
Meta respondió 18 de agosto de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

6 de marzo de 2021

its alot of information and its complicated t start up when you dont know what you doing. but overall when its working its great

Planned Chaos Parent Studio
Reino Unido
2 días usando la aplicación
23 de marzo de 2021

No se puede descargar la aplicación de facebook, dice que no existe.
¡Por favor resuelvan esto! es un error grave!!!

doffow
Chile
2 días usando la aplicación
Meta respondió 30 de marzo de 2021

¡Gracias por tomarte el tiempo de dejar tu opinión! Trabajamos muy duro para mejorar la funcionalidad de nuestra aplicación, así que me gustaría investigar un poco más sobre este tema. Te he enviado un correo electrónico para que nos des un poco meas de información. ¡Gracias de antemano! - Jamilah, Soporte de Shopify

14 de marzo de 2021

Still learning. Just make it easier to communicate with customer service for us newbies.
That is about it

Hearth and Stone
Estados Unidos
2 días usando la aplicación
18 de noviembre de 2020

Great app, it takes a few minutes to set up all your settings but after that is all completed works pretty good. Still learning all the settings and options under the menus, I will do an update in a few weeks when everything is running smooth.

Template Ready
Estados Unidos
Alrededor de 4 horas usando la aplicación
5 de junio de 2023

Awful just awful. Once you connect an account it’s connected forever. No option to connect a different account to your Shopify store. If you accidentally connect a page you didn’t mean to then you’re out of luck and the support crew has zero idea how to help you and can barely comprehend

Bold Beauty Queen
Estados Unidos
2 días usando la aplicación
Meta respondió 14 de junio de 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]