Facebook & Instagram

Awful experience. Half the time my products won't even sync from Shopify to Facebook without any reason. I was also not able to use a Facebook commerce account, and my questions were not answered by Facebook's customer service either.

I NO longer desire to use FB as a channel to advertise on as the comments/actions of OTHER rude/obnoxious users are NOT shadow banned as certain people appear to be. Many Thanks

It has said my shops are active but I have never seen them on either fb or ig. Where are they? It's been months!!!! Uninstalling NOW! BYE!

This absolutely does not work every time I try to add the app it literally brings me to a page that is about to load but then after a 2-3 min wait says error not found…. Please Shopify Facebook fix this issue we are trying to advertise our products and time is of the essence when getting these things done.

I created a Facebook account with real name and all correct information to use it with Shopify app. This is my first time on Facebook. Just after making the setup with Shopify app my Facebook account was locked forever. I did nothing wrong or bad since I didn't even had time to use my account. I already tried all available facebook forms for reviewing my case, I sent them pictures and identity cards...etc. Now, I am banned for ever and reviewing again is impossible. contacting Shopify support they suggest I contact facebook.. I told them I cannot contact Facebook because I don't have access to my account. they send me back the same story again asking me to login to my account and use the chat... not working for me.

Also so was schlechtes. Facebook-Pixel hat überhaupt nicht funktionier.
Dann auf Facebook selber wollte ich Werbeanzeigen schalten.
Immer und Immer wieder bekam ich Fehlermeldungen ich verstosse gegen irgendwelche Contents. Alles durchgelesen, auch meine Bilder waren angemessen und in keinster Weise Illegal. Immer wieder einen neuen Text genommen und neue Bilder. Na,ja, die Anzeige lief dann mal kurz. Und nach 1 oder 2 Stunden ist denen eingefallen das ich doch gegend irgendwas verstosse. Immer wieder habe ich es probiert mit dem ENDE, das mein Werbekonto gesperrt wurde. Support angeschrieben. weil ich wissen wollte gegen was ich verstossen haben soll. Laaaaange keine Antwort. nach 2 Tagen kam dann nur: Ich sollte mir die Richtlinien durch lesen. Was ich schon mindestens 5 mal gemacht hatte. Und nach 2 weiteren Tagen kam die Antwort: Ihr Werbekonto bleibt gesperrt, das ist unsere Final Entscheidung. Ich denke FB sollte lieber mal Ihre eigenen Richtlinien überdenken.
Wie soll man bei sowas Werbung machen, wenn die einem ALLES ablehnen. Schlechter gehts nicht !!!!!!!!!!!!!!

Facebook Channel app is not useful, all my products description were all shows as code in the Facebook Shop " This RealWork Sprayer is perfect for any DIY job you need it to handle. Check our assortment for many other size options including 48oz, 1 Gallon, 2 Gallon, 3 Gallon, and 4 Gallon Back Pack
Specifications:
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Manufacturer
RealWork 

Category
Sprayer 

Product Dimensions
7"W x 7"L x 15"H

Item Weight
2 lb

Materials
Plastic

Warranty
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Manufacturer Warranty
1 year limited

I have no issue with my all other channels, only has an issue with Facebook.

Wont show half my product varients because of invalid image link which is the same link for the products it will show. Offers no working solution as well.

I expirienced the same problem, it created catalogs which I c ant edit automatically and those catalogs are not performing well like don't go allong with Facebook policies etc. Lose access to my page and cant do nth because don't have access to this Shopify catalog which need to be deleted. Doesnt work good

Over a month later and Instagram still won’t allow setup of my shop. What a nightmare. No feedback, no support. Meta appears to be concerned with elitist accounts only