Avis (8 226)
Affiner
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Par note
this ap is not connected to my facebook account
Aun no he podido publicar mis productos en mi pagina
No es tan facil de entender para los queno somos expertos
I dont like how you NEED a facebook account and cant just use instagram
pesimo no puedo conectarla me dice que no tengo acceso y no puedo conectar la tienda
Meta will deny all responsibility for everything that happens within their platform/tools. No accountability even if you outline every technical detail about the issues. They will simply forward the blame to everything else, the funny part is you can trick them into blaming something and they will tell you to reach out to the party at fault, and then reveal the thing they're blaming is owned by them.
Then the support team will send you a contact form for escalations that serves a 500 response error as no one from support has ever tried to use it
I'm not even going to give it one star. (ok so I had to give them one star or it wouldn't let me post) We get very few orders through them and have never been paid. I've tried to verify my store 5 times with documents. They make it almost impossible. I even sent them our corporate tax return which wasn't good enough. I'm going to disable it after losing money again.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue assisting you until your issue has been resolved.
Here's the Business Support team link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Please continue to work with us over email to ensure you have the best possible experience and finalize your order payments.
Thank you,
Meta Support
60 DIAS EM ANALISE E NADA DE APROVAR!
Worst platform ever! No support what so ever, there is not even a damn email available for when you get stuck. They dont care about their customers, you just have to figure it out your self. I cant imagine how off putting this would be for someone starting in e-commerce to go straight to meta ads. Just stick to tiktok honestly, you will be more happy, trust me.
not connecting
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