Avis (8 234)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
8 décembre 2023

I haven't seen anything that bad in my life. Companies policies problems never end up, and it is impossible to understand what is missing or what document u need to submit. The help desk is so miserable; the only thing they keep saying is ' u need to wait more' and 'company policies'. No one could figure out the section 4 problem. I am paying my workers money for nothing right now, and I don't know what the problem is and how long it will take to fix the problem.

GeneralSelectStore
Australie
11 mois d’utilisation de l’application
Meta a répondu 15 décembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

27 octobre 2024

muita demora no retorno

Baronesa Moda Intima
Brésil
15 jours d’utilisation de l’application
19 juillet 2024

Je trouve que c’est beaucoup trop compliqué, il y a beaucoup de bugs avec le fait de relier les pages Facebook, la tache très compliqué tout en sachant que là je n’arrive toujours pas à relier le camp de shopify a Instagram

LAB
France
Environ 22 heures d’utilisation de l’application
4 juin 2024

not good because i cant make sales

GOURMEGLOW
Afrique du Sud
26 jours d’utilisation de l’application
10 octobre 2024

nnnnnnnnnnnnnnnnnnnnnnn

Sukha
France
20 jours d’utilisation de l’application
3 juillet 2024

cada dia pior toda hora muda as coisas é uma tremenda dor de cabeça mecher ,fora os bug que não param de aparecer cada dia uma experiência pior que a outra

My Boutique
Brésil
5 mois d’utilisation de l’application
Modifié le 12 janvier 2024

Hi

The link you shared is not a support page

—-------

The support team in Philippine is a nightmare to work with

All reply is just copy paste at one occasion they asked for something we just shared

We wasted so much time back and forth with them but got absolutely nowhere

We asked them for a quick video call to fix some issues they asked for information which we provided

they then asked for our contact number for the call which we we provide they then close the ticket!!

Several time they just closed the ticket replying to you but with no solution

A complete waste of time

Vshine Silk and Shine
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Meta a répondu 12 janvier 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for your experience so far with us!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25 mai 2024

It keep putting me through a loop when adding my Facebook I need help immediately

KingNiyyce.store
États-Unis
Environ 2 mois d’utilisation de l’application
20 octobre 2024

veldig tregt

Lora
Norvège
10 jours d’utilisation de l’application
7 novembre 2024

tuur;lijk niet kan niet eens adverteren

NOVADIE
Pays-Bas
7 jours d’utilisation de l’application