Facebook & Instagram

it is not working properly. on shopify custom pixel section it shows disconnected. and i am getting no support at all from any platform like meta support or shopify support.

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking.

(I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Absolutely woeful app. I can’t even get past the “connect your Facebook account” it doesn’t connect to it to progress in getting my business going on FB and IG shops.
It’s hard to even get support to get it fixed or diagnose what the issue is.
You’d think that Meta would have a functional app for businesses to utilize on their platforms.

It keep putting me through a loop when adding my Facebook I need help immediately

I can't even Connect my shop with instagram or facebook and when I go to ask for Help it's all automeeted and you can't get anywhere

Generalmente es mala, porque hacen tantas actualizaciones que no se pueden controlar por medio de la app.

Lo absurdo es que cuando no funciona, shopify culpa a meta y meta culpa a shopify pero nadie resuelve ningún problema.

Actualmente la restricción de datos core en el pixel es un dolor de cabeza, además de que hicieron cambios en la integración recientemente.

Really bad. Only some of my products from my Shopify website show up on my Facebook business page, so I can't tag any of my products on my Facebook business page. So boosting or creating an ad on Facebook business is a waste of money. Also I reached out to support several times, and nothing has been done. This has been an ongoing issue since I linked my Shopify website to Facebook business page, total nightmare. Very confusing, repetitive tasks and typing to explain issue, (and again writing about the problem here) No help. Keeps saying it can't link items from my store. Why advertise if they can't sync.

Je n’arrive pas à mettre en ligne mon application
Deux même facture que le même jour pourquoi ?

problem in looping store with facebook for pixel kindly help

Nothing works in Facebook. They make things very difficult and their websites have so many glitches. Their internal processes aren't designed to resolve normal issues that arise from running a business. It's always horrible dealing with Meta.