Avis (8 226)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
10 décembre 2020

I don't know what to say? I don't know if this app works. It is weird they ask to give a good review before using it.

EpicBites
États-Unis
Environ un an d’utilisation de l’application
Meta a répondu 12 décembre 2020

Thanks for sharing your feedback! Reviews are always optional and I'd be happy to touch base with you later down the line after you've had a chance to use the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Modifié le 24 septembre 2023

Hello! I've come across two critical issues regarding orders from Instagram and Facebook. First, the customer information lacks a phone number, even though I've configured it as "required" in Shopify checkout settings. Can you please ensure the phone number field is mandatory for Facebook and Instagram orders?

Secondly, when fulfilling orders from Facebook and Instagram via Shopify, it doesn't send a shipping confirmation email to the customer. This leaves them unaware of the shipment status. Can this be addressed? Thanks!

Starphase
États-Unis
Environ un an d’utilisation de l’application
Meta a répondu 27 juin 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
[Meta Support].

Modifié le 30 septembre 2020

I used this app to connect my store so i can advertise my store to many people through free and paid traffic. I found the app easy to use and i enjoyed how everything is made simple.

Bone-Tired
Royaume-Uni
Environ un mois d’utilisation de l’application
Modifié le 23 septembre 2020

very helpful with helping you promote your business. this is so easy to set up it has a basic layout that any one can use

trendy’s Shops
États-Unis
Environ un mois d’utilisation de l’application
13 novembre 2020

Lätt att konfigurera, bara att följa anvisningarna.
Startade kopplingen till Shopify så får återkomma med säljresultaten lite senare

RennerBroderi
Suède
Environ un an d’utilisation de l’application
27 décembre 2022

Meta sucks! You can't even connect your Shopify store. Nothing but problems. There is no success with Meta & Shopify.

Worldly Seeds
États-Unis
Environ un an d’utilisation de l’application
Meta a répondu 28 décembre 2022

Hi There,

Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

10 septembre 2020

good app. Is user friendly and of course reaches all types of platforms. I wish the set up was a simpler process.

Hip Hop Rage
États-Unis
Environ un an d’utilisation de l’application
Meta a répondu 11 septembre 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

8 octobre 2020

I didnt understand why there were some many items to set up. WHy i had to select so many things. all that was needed need to be my primary account, my business account and a card to charge.

Genteel Gems
États-Unis
Environ un an d’utilisation de l’application
26 janvier 2021

I used this app for my online shop and it is really helpful. The set up is so easy and I can also navigate easily

Shop to Wellness
Philippines
Environ un an d’utilisation de l’application
15 octobre 2020

A app é muito boa para quem trabalha com ecommerce, conseguimos gerir tudo através de um só lugar! é incrivel

Madameshape
Portugal
Environ un an d’utilisation de l’application