Facebook & Instagram , 4 672 avis
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It's a process
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Hello, it seems to me a good option in terms of being able to expand our store through Facebook and Instagram, but it seems to me that they put up a lot of obstacles and the process is delayed for them to verify the account.
Hi There!
Thank you for taking time to leave a review. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience, if you need more assistance with your review process.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
Meta Support
its not working from last 5 days i am trying to connect but the facebook and instgram is not connecting and not giving option to another account
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Installed, connected, and received a letter:
Effective August 10, 2023, Shops will no longer be available in your region
To focus on products which drive the highest performance and ROI, and give shoppers the most personalized experience, Shops will no longer be available in your region effective August 10, 2023. Product tagging in posts, Reels, or Stories, and creating audiences derived from people who visited your shop will also become unavailable. To find customers and drive sales to your website, we encourage you to use personalized ads, Reels and messaging.
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Explain to me what it means that the store in MY REGION will no longer be open? I live in Europe, do I plan for the store to work all over the world? then why do we need your application, and to charge the store if in 2 weeks - it will be discontinued?
Hi There!
Thank you for taking time to leave a review. Please contact our Business Support team via this link regarding the updates for your region:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Whay is it not avalible in india
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused, keep an eye out on this page for updates regarding eligible countries:
https://www.facebook.com/help/instagram/321000045119159
Thank you,
Meta Support
k
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
Meta Support
não consigo editar as informacoes. Enviei mensagem ao support mas ninguem me responde. Os produtos do catalogo não são todos adicionados
Olá!
Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo inconveniente causado e gostaríamos de ajudá-lo com uma resolução. Você poderia entrar em contato com nossa equipe de suporte comercial novamente por meio deste link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram para que possamos acompanhá-lo diretamente e garantir que você tenha a melhor experiência possível.
Obrigado,
MetaSuporte
Il y a un problème de tag des produits sur Instagram, comme si l'application se déconnectait régulièrement sans raison, c'est assez pénible.
Salut!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Afin que nous peut vous contacter directement et vous assurer de vivre la meilleure expérience possible.
Merci,
Méta-support
No entiendo porque tengo la obligacion de permitir moderar mis comentarios o publicar en mi Facebook
Gracias por tomarse el tiempo para dejar una reseña. Cuando se trata de comentarios en publicaciones, esto es algo que en realidad está regulado directamente por Facebook y no por Shopify. Me complacería enviarle información por correo electrónico sobre cómo contactar a Facebook para obtener ayuda con esto, por lo que le enviaré un mensaje pronto. - Veena, Shopify Support (Escrita con una traductora)
I love the app. I found it super useful and really convenient to navigate. I'm excited to see more benefits in the future.
I appreciate the time you took for sharing your feedback! We work hard to improve our app functionality, so I’d like to touch base with you in regards to your experience. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support