Recensioni (8.247)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 66% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
19 ottobre 2020

To be honest it could easier to use ...it is very complicated with lots of topics so as a new user you don't know where to start with

Darkyetishop
Canada
5 mesi di utilizzo dell’app
Meta ha risposto 21 ottobre 2020

Thank you for taking the time to leave a review. Merchant feedback is extremely valuable to us as we are always looking at update our platform and apps to better suit our merchants needs. I'll be following up with you via email to learn about your experience, and to see if you have any other details to share. - Veena, Shopify Support

28 ottobre 2020

I used app to sale products, its easy to used, but sales are not great how can you help me meet my goals

j1menezjulio-store
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 29 ottobre 2020

Thank you for leaving a review, I'm glad to hear your experience with the app has been good so far. Facebook is an excellent tool for marketing and I would love to share some resources on how you can leverage ads to make more sales. Keep an eye on your email for a message from me! - Veena, Shopify Support

27 settembre 2020

I updated the app within my shopify so I could continue to tag products on my instagram. Despite following all the steps it is no longer allowing product tagging. Very disappointing

Hellolittlefriday
Australia
4 mesi di utilizzo dell’app
Meta ha risposto 28 settembre 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

3 novembre 2020

still learning the process . would like to see market place connected as well . but great job over all, you are helping millions of people .
thank you

Game of Silver
Canada
4 mesi di utilizzo dell’app
Meta ha risposto 5 novembre 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

22 settembre 2020

This is my first experience with the FB Commerce store so I do not have an opinion at this time. May be I can submit one later.

Sheerjoys
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 24 settembre 2020

Thanks for sharing your feedback! I appreciate you taking the time to write a review! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

10 novembre 2020

I enjoy interacting with other related groups. and the exposure it gives to my business. I can stay in touch with clients and family members

Cuties Lip Gloss
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 10 novembre 2020

Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback. - Anna, Shopify Support

21 gennaio 2021

foi cou um pouco complicado antes erra bem mais facio mais vamos ver ! no dia a dia ver se melhorou

Diinizdrika
Brasile
4 mesi di utilizzo dell’app
Meta ha risposto 22 gennaio 2021

Agradecemos a sua avaliação e por você ter reservado um tempo para nos contar a sua experiência. Isto é muito importante para nós e nos ajuda a continuar trabalhando no aplicativo para oferecer o melhor aos nossos lojistas. Eu adoraria saber um pouco mais e me certificar de que você está aproveitando o Facebook channel ao máximo. Entrarei em contato via email nos próximos instantes! - Paola, Suporte da Shopify

22 marzo 2021

Im finding it really hard to figure out my Facebook shop. I have so many products that I have removed because they were not allowed and still I am not allowed to sell off of Facebook

Things I Need To Have
Australia
4 mesi di utilizzo dell’app
Meta ha risposto 25 marzo 2021

Thanks for sharing your feedback! I'd be happy to assist you with figuring things out, but I will need some more context regarding your issue. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support

11 maggio 2021

My purchase events were duplicated after I used Conversion API tracking. I could not edit the code to add event_id as custom parameter to avoid this issue.

Crush Room
Vietnam
4 mesi di utilizzo dell’app
8 giugno 2023

I cant change my facebook pixel while its hacked, I send the Meta team to report but they said i have to check it with Shopify while the report message is send to MEta always

SUISUI CARE
Belgio
4 mesi di utilizzo dell’app
Meta ha risposto 14 giugno 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]