レビュー (8,393)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年11月28日

App is good, sad to see Facebook Shop in no longer supported though, but the new FB and instagram is good.

MiniBrew
アメリカ合衆国
アプリの使用期間:23分
2021年3月17日

For someone who isn't an expert, the set up was fairly simple and user friendly. I think Facebook could make business settings easier to find in general.

Phase 1
アメリカ合衆国
アプリの使用期間:22分
2020年12月6日

Use the app to sell products, mainly true Instagram. Works well for us. Did not quite catch the upcomming update. Tanks!

Miss Grace Store
ノルウェー
アプリの使用期間:21分
編集日:2021年8月31日

I don't like it because it has annoying customer care management system. If only it introduced a real customer care service.

The Prousen
イタリア
アプリの使用期間:21分
Metaが返信しました 2021年9月3日

Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify

2020年10月29日

Installed the app. My Facebook account got suspended then, for suspicious activity????? Now it is reviewed by Facebook. I really hope I will be able to recover it since I use it to manage the FB of my business. In the meantime, I can't use my account. Wonderfull experience (I am sarcastic of course)

Closiist
アメリカ合衆国
アプリの使用期間:19分
Metaが返信しました 2020年11月2日

Thanks for sharing your feedback! I definitely understand how frustrating that can be. In that regard, so I’d like to discuss this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年11月21日

Easy automatic set up, but there are so many pages to manage across facebook and instagram it can seem daunting

Go Detailing
イギリス
アプリの使用期間:17分
2020年11月30日

Not bad. I didn't expect to finish it in less than 10 minutes! Of course, I have no idea whether I did it right yet or not... we shall see.

The Charleston Cat Groomer Store
アメリカ合衆国
アプリの使用期間:16分
2023年2月27日

As others already confirmed. No chance to get your facebook shop connected with Shopify. Always the same error message that the link is not valid anymore. After reading the negative reviews I stopped trying.

Comic Poster Nerd
スイス
アプリの使用期間:15分
Metaが返信しました 2023年5月4日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

編集日:2021年2月23日

To be honest I'm not really sure what I'm doing right now as FB shops linking to my Shopify store are new to me. It'd be good to see a little video that explains how all of this cross-posting works but I'll figure it out once the app's approved for me. *Edit* I see now that there's a video once I get beyond this review. :)

Wefail
イギリス
アプリの使用期間:12分
2022年12月15日

Overcomplicated setup, not worth the trouble. Also, I Haven't even posted an ad, but Meta has already restricted my account for some reason. I suggest every shop owner to avoid this way of advertising, as there are much better alternatives out there.

Lunar Piercings
ハンガリー
アプリの使用期間:12分
Metaが返信しました 2022年12月16日

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin