리뷰 (8,216)

전체 평점
4.3
평점 수준당 개수
  • 평점의 66%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2022년 3월 26일

I would give Minus Five stars for FB, nightmare to use, you never know when you get restricted/banned for no apparent reasons.

outrecker
바레인
앱 사용 기간 2일
답글 Meta개 2022년 3월 28일

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to restricted accounts, suspensions and bans it is completely handled by Facebook and Shopify has no hand in these decisions whatsoever. However, I'm going to follow up with you in an email to provide you with some information that can help.

Adil | Shopify

2022년 9월 28일

0 star!! I can't connect to my Facebook account, the support of Shopify no know the cause, I remove this app!!!

Pluthome
프랑스
앱 사용 기간 1일
답글 Meta개 2022년 9월 29일

Hi there,

Charlotte here from Shopify support, thank you for taking the time to leave a review. I am sorry to hear that you are having an issue with connecting your accounts in the Facebook channel. I would be happy to follow up with you via email to troubleshoot this on our end, however we will need the channel to be re-installed to do so. Looking forward to helping you with connecting, and talk soon.

Charlotte | Shopify

2023년 9월 18일

Per mettersi in contatto con l'assistenza devi fare le olimpiadi, assurdo che un Social Network con milioni di utenti non abbia un servizio diretto di assistenza tutto si risolve con paginette inutili che non soluzionano niente. Un elefante burocratico che sputa sul piatto dove mangia, perche' gli utenti sono quelli che gli permettono di esistere. Atteggiamento che non saprei definire bene in che categoria collocarlo, comunque pessimo.

PUNK TRIBU ARTISTIC T-SHIRTS BY EMLNO
스페인
앱 사용 기간 1일
답글 Meta개 2023년 9월 22일

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Vorremmo aiutarti con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
[Metasupporto]

2023년 2월 20일

This was a waste of my time. So hard to use and syncing did nothing. None of my product synced over.

Artistic Inspiration Prints
미국
앱 사용 기간 1일
답글 Meta개 2023년 5월 4일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2022년 2월 5일

Ya no sé que más hacer para sincronizar shopify con facebook e instagram. Necesito ayuda de soporte.

Tcweb
우루과이
앱 사용 기간 1일
2023년 3월 8일

What a pile of garbage.

I just wanted to get my products over onto Instagram. To do this, I needed to create a Facebook account. I'm not on Facebook. I deleted my account 2 years ago. So, I created a new account for the purpose of pulling data to Instagram.

Within minutes my account is suspended. I appeal the decision and I hear back after 24 hours that the suspension is permanent. Great. This was after I created a page for my business and created a username for it.

So after this, I try again. Create a new account, create a new business page on Facebook but can't use the same username as someone already uses it (me!!).

And, as soon as I try and get it linking to Shopify, bang. Account suspended. Now pending review again but not holding my breath.

The most overly complicated, unstable system on the planet. I wont be trying a third time.

Northern Sign Factory
영국
앱 사용 기간 1일
2023년 1월 14일

Shocking fb restricted my entire business manager from running ads for no reason and the only thing I did was submit 3 ads which all got approved! Now it's permanently restricted and cant be reviewed honestly it doesn't surprise me fb stock is suffering it's not how you should manage a business switching to TikTok.

findmycat
영국
앱 사용 기간 1일
답글 Meta개 2023년 5월 4일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2020년 11월 14일

App can not connect to my FB page. Submitted 2nd support request after receiving no response to initial support request submitted 3 days ago

Ice Princess Pillows™
미국
앱 사용 기간 1일
답글 Meta개 2020년 11월 16일

Thanks for sharing your feedback! I definitely understand how connection issues can be frustrating, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023년 6월 6일

Let me put it simply : this app sucks.

Impossible to set up, hard to find your way, tons of bugs.

I spent countless hours setting up a store I won't be able to sell from because of a f***ing app

Comfortably Home
프랑스
앱 사용 기간 대략 24시간
답글 Meta개 2023년 6월 14일

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

2023년 7월 29일

Legit all I wanted to do was install a pixel on my store and they somehow managed to make that a pain, it would be better if you had a choice to just install the pixel and not do the store crap. If you just wanna get the pixel on your store do not get it through this app I repeat DO NOT DOWNLOAD THIS APP!

Cushi
미국
앱 사용 기간 대략 23시간
답글 Meta개 2023년 8월 18일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].