리뷰 (7,974)

전체 평점
4.3
평점 수준당 개수
  • 평점의 66%가 별 5개입니다
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  • 평점의 13%가 별 1개입니다
2021년 3월 16일

It could be so much easier than this... I really dont like the app. Let me just connect my Pixel ID! It worked fine. Now I dont even have any Events on my page.

Das Tree Shirt
독일
앱 사용 기간 대략 7시간
답글 Meta개 2021년 3월 18일

Thanks for your feedback. I can definitely see why it is important to ensure your pixel is connected so you can market your business. I will be sending you an email soon to ask for more details on the issues you are currently facing. Looking forward to hearing back. - Anna, Shopify Support

2020년 9월 18일

are you guys here getting paid by Facebook to put positive reviews here????!!
the app is very bad, the old systeme was easy and very simple now we have to face long loding times and bugy systemes. hate the new app....

Airsmart-euu
프랑스
앱 사용 기간 대략 4시간
답글 Meta개 2020년 9월 18일

Thanks for sharing your feedback! I definitely understand your frustration. If you were experiencing issues, then I'd definitely be interested in investigating them. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020년 10월 29일

I have added the app trying to connect but it could not connect to shopify business manager as I could not transfer ownership of the facebook page that I own to the Shopify Business Manager. Waste of time. At the end my private facebook account has been disabled. I would not use facebook anymore for marketing. I will use google ads instead is much simpler and straightforward.

Respek G
영국
앱 사용 기간 대략 2시간
답글 Meta개 2020년 11월 2일

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020년 10월 24일에 편집됨

DO NOT INSTALL AT ALL COSTS! Adding the Facebook pixel to my stores used to be easy... now it's impossible due to this app. It 'making things easier' just made things terrible. EDIT: My Facebook account just got banned 2 hours after installing this app. Thanks for messing everything up, I don't know how to run ads anymore. Wow. All my accounts gone.

Feline Fanatica
캐나다
앱 사용 기간 대략 2시간
답글 Meta개 2020년 10월 26일

Thank you for sharing your review. Shopify changed the pixel location to the Facebook channel to enhance the customer tracking integration between your Shopify store and Facebook. This change will allow for increased control over how you collect customer data and what is collected. I'd like to do everything I can to help you get the pixel working with your Facebook app, and will be following up with an email shortly to discuss next steps. - Veena, Shopify Support

2022년 10월 19일

No idea what is going on with this but it keeps saying " Your Request Couldn't be Processed". What gives?

Altered Way Rugs
미국
앱 사용 기간 대략 2시간
답글 Meta개 2022년 10월 20일

Hi there,

My name is William from Shopify support. Thank you for leaving a review about your recent experience with the Facebook channel. What you're experiencing is currently an issue under investigation by Meta and I'll reach out to you to discuss your store specifically.

William | Marketplaces Support Specialist
Shopify

2020년 9월 23일에 편집됨

i cant use my pixel... and do not track view content event...,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,.......................................................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

The Boss ®
브라질
앱 사용 기간 대략 2시간
답글 Meta개 2020년 9월 24일

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023년 2월 16일

Einrichten ging einfach und schnell - Geld für eine Ad Schaltung bezahlt - aber das grosse Zucker-Finale kam, mir wurde gleich das FACEBOOK Konto G E S P E R R T - toller Einstieg, für mich nicht besonders vertrauenserweckend, nachdem man alle Daten eingegeben hat.

AUMAKU
독일
앱 사용 기간 대략 1시간
답글 Meta개 2023년 5월 4일

Hi!
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchten Ihnen bei einer Lösung behilflich sein. Bitte kontaktieren Sie unser Business-Support-Team über diesen Link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram, damit wir uns direkt mit Ihnen in Verbindung setzen und sicherstellen können, dass Sie die bestmögliche Erfahrung machen.

Danke schön,
[Meta-Unterstützung].

2021년 4월 3일

This app like many of the other apps on shopify simply does not work. Shopify blames FB and FB blames shopify and the end customer ends up with nothing.

Blue Craft Coffee Roasters
미국
앱 사용 기간 대략 1시간
2022년 7월 27일

i am trying to add Meta pixel and it is not showing me option to create a pixel in the facebook channel also its not reachable through preferences.

heirville
미국
앱 사용 기간 대략 1시간
답글 Meta개 2022년 7월 28일

Hi there!

Ashley here with Shopify! Thank you for taking the time to let us know about your experience with the app. I completely understand how frustrating this situation is. I will be reaching out to you by email shortly so we can work together to resolve this.

I look forward to chatting with you!

Ashley | Shopify Support

2021년 9월 24일

I need to reinstalla the app but is not posible. This es the message:
"This page can't be loaded right now
A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later" Please, help me!

PKT Evolution
멕시코
앱 사용 기간 대략 1시간
답글 Meta개 2021년 9월 24일

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected technical issues you are facing with the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.

Adil | Shopify