Facebook & Instagram

AWFUL. Will not approve your store and there is no way to contact or request a review. All sorts of dead ends and no assistance. But they will take your money (in my case $400 in ad spend, but wont approve my store).

I am not happy with how the app works, we've got separate stores per country with Shopify and one social account. The Facebook and Instagram account however can only be connected to one Shopify store and both several.

Meta is not helpful and basically stealing money as they refuse to reimburse money credit that their UX pushed me to put on the "mother" account of the ad manager and which I can't use now since it is not connected to the shop and i can't make advantage + campaign.

Meta makes sure any request for reimbursement, which they should comply to under EU law goes, to the void and that you are activeley discouraged to claim your rights. These are experiences like this that will start the demise of the all Meta, and push back people to offline. This is not a service your are providing, it's a stockholm syndrom.

As per the app itself, in hindsight it did what it should have, only does not give me any freedom to allocate pixel from one shopify store to the "Mother" ad account, keep pushing me to the Facebook account I had to create for the specific business, I think you should be able to connect and select any Instagram or FB page associated under a main account, rather than these being considered separate containers

it is not worth the money.
If I can not grow organic, there is no deal.

Instagram has ugly algorithms that makes it no interesting to pay for adds.
Small company owners can not effort $100 per month for zero outcome.

Same for FB.

would not recommend. it is so hard to use. i cant even use it.

Its been 5 months since i downloaded it to my store and i have been attempting multiple times to set it up, but every time it stayed in synchronizing additional information
I would like to find out what im missing here

Impossible. I was a vetted seller - then I changed my bank account info - I have spent 6 weeks trying to get back into the system. No one can help me here. I am frustrated

Why do @MetaforBusiness @Meta give SMEs awful service despite big profits? Axed APAC high-value program in Covid. Why not offer great service to help us grow and boost your revenue too?

disgusting and no help....I wish I could leave a negative one hundred review. We aren't some lying media corporation, just a mom and pop crystal jewelry company looking to get out products out there.

It sucks bad I spent 55 minutes on tech help with no resolution. I can not edit or update my shop pages. Ive wasted hours trying to get this to work.