Facebook & Instagram , 리뷰 4,689개

전체 평점
3.8
평점 수준당 개수
  • 평점의 62%가 별 5개입니다
  • 평점의 15%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 16%가 별 1개입니다
2020년 10월 4일에 편집됨

It was very easy to setup however I had some items that were unable to be published however I believe that this was automated so I won't knock a start for that. I've reached out to the support team and I'm confident that they'll be able to help.

Upcycle
미국
앱 사용 기간 4개월
2021년 1월 2일

It's a lil difficult to start, but finally i could set up!. Deffinetly, it brings to me a new way to sell products to my costumers

Mi Espacio de Trabajo.Online
스페인
앱 사용 기간 4개월
2023년 3월 18일

I have already tried to connect this application several times, but Facebook says my store https://oliveoil.green/ is “violating integrity policies”.
Support sucks. Either no one answers my questions or some stupid bots are talking nonsense.
Ok, I won't violate your integrity policies anymore.
Bye Facebook, I'm deleting you with tears in my eyes and I will miss you so much!

OLIVEOIL.GREEN
슬로베니아
앱 사용 기간 거의 3년
답글 Meta개 2023년 5월 3일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2020년 10월 11일

Ein bischen schwierig, und auch hier wird dem Konsumenten die Einstellungen nicht leicht gemacht. Mein Wunsch: denkt doch einmal an den Kunden!

trittdrauf
오스트리아
앱 사용 기간 거의 3년
답글 Meta개 2020년 10월 13일

Vielen Dank für Ihr Feedback! Wir arbeiten hart daran, unsere App-Funktionalität zu verbessern. Daher möchte ich dies für Sie weiter untersuchen. Ich habe eine E-Mail an Sie gesendet und hoffe, bald mehr von Ihren Gedanken zu hören. - Melvin, Shopify-Support (Sent using a Translator)

2020년 12월 3일

My experience with Facebook channel and its set up was very easy and helpful. I know using this channel will help improve sales for my business.

LyfeisRich
미국
앱 사용 기간 4개월
2020년 10월 3일

With a few clicks, it is easy to set up, however, I haven't used it yet. Let's see how it goes once I start.

PacificVibesCo
오스트레일리아
앱 사용 기간 4개월
2021년 9월 28일

It got disconnected when it asked me to update the app. Now I try to connect again with my accounts and it says that I do not have a commercial account (if I have !! before it worked perfect) and also the messenger chat was installed only on my site, which I do not want. I need a solution.

Giani Dafirenze
칠레
앱 사용 기간 거의 3년
답글 Meta개 2021년 10월 1일

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting your account connected. I'm going to look into this and follow up with you in an email to see how I can help you to get this resolved.

Robyn | Shopify

2021년 2월 23일

I used this app to help me link my shop platform to Facebook. I really like how easy it links to all the relative shop links already built in my platform. It would be great if it went even faster.

tagla
미국
앱 사용 기간 대략 3년
2022년 9월 27일

This app has only caused me stress and headaches from all the issues that come from using it. My website is currently down because my Facebook account got logged out by itself and now I cannot sign back in. Prior to this, my other Facebook accounts I made to separate from my personal account kept getting deactivated every time I tried to make a new business page in order to get Instagram shopping and Facebook ads on Shopify. There was no resolution, countless times reporting and no help whatsoever. No way to contact someone on the phone directly to figure it out. If we did not have to connect Facebook to everything I would not even use it!

ASTRIDMOON
캐나다
앱 사용 기간 거의 3년
답글 Meta개 2022년 9월 29일

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

2021년 3월 3일

With the new update, integration with my Facebook business account is streamlined. However, some adjustments have to be made.

Angel's Organics: Hair and Skin Care
미국
앱 사용 기간 대략 3년