리뷰 (8,020)

전체 평점
4.3
평점 수준당 개수
  • 평점의 66%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2024년 7월 3일

As soon as I connected Shopify to Facebook and IG, both the social media accounts got restricted

PetQlo
오스트레일리아
앱 사용 기간 18분
2024년 8월 23일

det tar på tok för lång tid innan min sida blir "REviewd" kan inte göra någonting trots att allt är klart i butiken...

My Store
스웨덴
앱 사용 기간 7일
2024년 3월 28일

The worst support from shopify and meta. Both companies hand balling the issue, after months of continuous contact attempts still no resolution.

Jump and Pump
오스트레일리아
앱 사용 기간 1년 초과
2024년 7월 3일

very bads

SAK STORE
이탈리아
앱 사용 기간 대략 1개월
2024년 2월 24일

I have gone through the verification process five times and get "stuck" on the phone/text verification every time. I double check the number, went through the troubleshoot process and still, I get no call and no code. There is also no live help.

It is very frustrating and there seems to be no solution as I've already gone through the troubleshooting to no avail, and there is no one to contact.

Real Flowers Every Day
미국
앱 사용 기간 대략 1개월
답글 Meta개 2024년 3월 1일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused in the verification process and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 1월 5일

Hi, i have a big problem with this app.
Whit this app my FBpixel collect events only if my shop is setting on the defaul domain.

If I set the shop to use my own activity domain (a third party domain), the pixel stop collect event.
Anyone can help me?

I tried to install/reinstall/clean business manager/verify domain/eliminate cookie banner. Nothing worked. I'm disheartened.

Arp Shop
이탈리아
앱 사용 기간 대략 1개월
답글 Meta개 2024년 1월 12일

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 1월 28일

cannot install, always error. reported this with meta but no response and they kick me back to shopify. shipify kicked me back to meta again.

Precious Peanuts
오스트레일리아
앱 사용 기간 9개월
답글 Meta개 2024년 2월 2일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 3월 11일

What an app, what a customer service, there has been already more than a week since I stopped all my ads because the Facebook pixel is not reporting accurate info, and the customer service hasn't fixed the problem yet.

emzac-españa
스페인
앱 사용 기간 대략 2개월
답글 Meta개 2024년 3월 15일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue with assisting you to reach a resolution.

Our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 5월 22일

problem in looping store with facebook for pixel kindly help

Sabka Store
인도
앱 사용 기간 대략 2개월
2024년 1월 4일

If you are in the UK don't waste your time - its no longer supported at all - you can set it all up in Shopify and on Facebook, but the shop itself will never show. Something to do with our privacy laws. Wasted so much time on this. Just add a disclaimer to the app or better still Shopify - don't make it available to our region?

ArtReview Shop
영국
앱 사용 기간 대략 2개월
답글 Meta개 2024년 1월 12일

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support