Facebook & Instagram , 리뷰 4,680개

전체 평점
3.8
평점 수준당 개수
  • 평점의 62%가 별 5개입니다
  • 평점의 15%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 16%가 별 1개입니다
2024년 1월 13일

Impossível de usar porque o Facebook cria todas as dificuldades possíveis e imagináveis para se criar uma conta na rede. Já bloquearam três tentativas minhas, mesmo confirmando a minha identidade. Vencido pelo cansaço, vou desinstalar.

Amélia Empório e Deli
브라질
앱 사용 기간 23일
답글 Meta개 2024년 1월 26일

Olá!

Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo transtorno causado e gostaria de ajudá-lo com uma resolução.

Entre em contato com nossa equipe de suporte comercial através deste link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram para que possamos pode entrar em contato com você diretamente e garantir que você tenha a melhor experiência possível.

Obrigado,
Meta-suporte

2023년 10월 9일

I started using this app and everything has been going well so far.

Pet HeavenFun Store
미국
앱 사용 기간 3개월
답글 Meta개 2023년 10월 13일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 11월 3일

Absolute junk now. I run a brick & mortar store only (no shipping). My goal is to tag products in my feed, for in-store pickup. Meta's "Changes to Shops" forces the use of Checkout with Facebook or Instagram, which requires shipping. There is no support to sync Shopify's Local Pickup option, or have a catalog only shop to direct to my website for checkout. Guess I won't be spending advertising dollars for my shop.

MADE
미국
앱 사용 기간 3개월
답글 Meta개 2023년 11월 10일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,

2023년 7월 17일

This app is very bad and a time suck. Once you get going, it is like you can't stop and the problems and connection/verification issues literally get worse the more you try to fix. I have been trying to get FB and IG shopping hooked up for over a year. Last week, I disconnected from shopify to start over. Now my catalog is completely disconnected and it wont allow me to reconnect. It is stating the asset is already connected and to go to my commerce manager. Commerce manager in one place is stating it is connected and in another that I have been rejected for the (who knows how many) times. I spend hours every week on this trying different things to connect and there is no one to contact and they do not message you back. It is frustrating, because I would really like to spend time elsewhere. I have an LLC and have been selling online for over 18 months with my website. I am still not authorized or verified on FB or IG. Do not waste your time on this and stick to your website and email list as much as you can

Gifts For Goth
미국
앱 사용 기간 대략 3년
답글 Meta개 2023년 7월 28일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 2월 28일

bağlanamıyorum

RG brand
터키
앱 사용 기간 5개월
답글 Meta개 2024년 3월 1일

Merhaba!

İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz.

Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz.

Teşekkür ederim,
Meta Desteği

2023년 9월 21일

Very user friendly. I makes it easier to integrate platforms

KWURAAT
미국
앱 사용 기간 3년 초과
답글 Meta개 2023년 9월 29일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 12월 19일

Its great

Made In Heaven
미국
앱 사용 기간 6개월
답글 Meta개 2023년 12월 21일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 11월 12일

Don’t understand why I can’t view my products on Instagram through this app

STITCHBEETZ FASHION STORE
미국
앱 사용 기간 4개월
답글 Meta개 2023년 11월 20일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023년 9월 4일

I cannot get any kind of support from anyone to help me with the problem that my Facebook & Instagram Social Links on Shopify keep going to the "Manage Page" where customers can access all of my Facebook/Instagram settings etc. I have read all of the so called "advice" leads on how to stop this from happening, but it just doesn't work for me. I need to speak to an advisor at Facebook, not be offered endless confusing automated replies.
Can someone at Facebook please help me with this? (P.S. By 'help' I don't mean send me even more confusing links, I need to speak to an actual advisor!)
Many thanks in advance.

Glamour Emporium
영국
앱 사용 기간 9개월
답글 Meta개 2023년 9월 5일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2023년 10월 5일

No complaints love instagram shopping, just wish they would verify our instagram account after like 3 attempts

Drift House
미국
앱 사용 기간 1년 초과
답글 Meta개 2023년 10월 13일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Feel free to get in touch with us here, if you're still awaiting verification:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support